One of teh Big O tires for my all wheel vehicle blew up on teh freeway, the tread came out of its casing and cause damage to the side panel of the truck and the muffler, I tried to have the tire replace which is still under warranty, but all they say is that they do not have the tire on stock, and that I should replace all 4 tires for only $800.00 but they will deduct the one that blew up so it will be 'only" arounf $600.00 and not to mention the damage caused to the truck, whic they said they can not verify was done by their tire!!
I used to be a good customer of Big O but no now.
I wonder if the government is looking into these complaint with the Big O tires.

went to Big O tires for a tire rotation and to check the tire pressures. As i have taken out a lifetime warrentee on the tires i bought there. When i got the car back the pressure was low and my brake light was on they didnt even check the disk brakes when the tire was already off and the disk brakes was right in front of them that is very bad busness. Upon driving the car I couldnt even hold it on the road the balance of the tires were off probably due to a tire weight being knocked off again bad mechs.The name of the service writer is Ray Williams the Managers name is Thomas K.Huls the store is on 57672 TWENTY-NINE PALMS HWY.Yucca Valley, CA phone 1 760 369-6791 My name is Dale Clark 56360 Buena Vista Dr. Yucca Valley CA 92284 Thank You

I went in to Big O Tires in Tempe last Thursday July 15th to get an oil change before I went out of town to San Diego for the weekend with my kids. I have a 2008 Saturn Outlook with 59, 000 miles. I got the oil change annd everything seemed good. I got in my car and started driving down the road and noticed that my temp guage was rising a bit and looked like the vehicle was running a little warm. I continued down the road and it stayed like that, so I called Big O and they said to bring it back. When I got there, they had to let it cool and then diagnose the problem. I didn't have time to wait so I got picked up and waited for their call. They called and said I needed a new radiator($750.00) and since they had the thing torn apart, they said I should also replace the thermostat($750.00, $1, 500.00 total)!!! This did not seem right with lower milage and I'm a price shopper, so I called a few friends for a referral and they sent me to Paul's Car Care in Chandler off of Arizona Avenue between Ray and Warner. They told me the radiator cap was loose and could have not been put on tightly from the oil change or it was malfunctioning. Either way, it was $73.00 and I was out the door!!! Shame on those guys at Big O who had 2-3 flunkies working on my car and couldn't analyze the problem, except for replacing the whole DAMN cooling system!!! Obviously it would run fine after that!!! I usually find the oil change coupons and go to the cheapest place for an oil change, but never again with these clowns. I little rule to live by with mechanics is find a little mom and pop shop where the owner is the head mechanic and yiou should be ok.

I bot a 50k tire at the local Big O, which has become defective due to the tread separating from its casing.

I took it to the dealer, who only wanted to sell me a higher $ tire.

the dealer also refused to change the dud with my spare, also wanting to charge me a fee...even after selling me the defective tire.

NEVER BUY TIRES AT BIG O.

I too was promised $500.00 in free gas with the the purchase of 4 Big O Tires or Brand name tires. Send $100.00 in gas receipts along with the monthly gas voucher and receive a $25.00 gift card from the gas station you picked. I feel really lucky after reading some of the complaints. I started sending my receipts in May 2008 and have received 6 of the $25.00 gift cards. We sent our receipts by register mail but now we just receive the receipts back undeliverable. But we are still sending our receipts in every month to uphold our end. Does anyone know of a class action lawsuit against this company???