Those Big TV people have deducted 175 RS from my account..because of which i'm unable to see marathi channel package..I made complaint on 22nd April 2011 for the same..however till today i.e 12th may 2011 it's not been solved...I'm Calling there customer care every day but get the same answer that channel will start today and money will be transfer to my account by EOD.Nothing come to my account as of now..even i had word with one of the manager, he also assured me the same but i guess they don't follow what they say...
In all "BIG TV SUCKS"

I purchased BigTV on 20-Sep-2008 from Indira Nagar Reliance web world in Bangalore. I raised work order for installation and installation was started after 10pm on 25-Sep-2008. The remote control came with the set-top-box was not working and engineer asked me to check with the store where I purchased. When I went to Indira nagar on 28-Sep-2008 they asked me to report to Big TV customer care. I registered a complaint there but some one in customer support registered a wrong complaint. When I followed up again, I registered a new complaint for remote control issue. My complaint no is. 76962000. From then, I’m following up with Big TV customer care but they simply saying that they have sent mail to some one and my complaint is in resolution state and it will be resolved by tomorrow. So far so many tomorrows are gone. Then, I went to Indira Nagar Reliance web world in Bangalore, they told they can’t do anything; I have to follow-up with Big TV customer care only. They gave me a local head’s contact no. but that number is either switched off or not at all picking up the call. His name is Arun and his number is 9343548366. I spent lot of money in calling Big TV customer care every day but all went vain.

We have bought 9 connections of big tv 3 months back, but the Dth systems given to us have one problem or the other and to make it more worse our complaints given fall on deaf ears .No one comes to attend the complains in spite of calling on the helpline, the dealers, company executives it is the most pathetic standards i have ever seen . THe connections being in a resort makes it really worse for us as we face the customers ire. See what can be done .

I am also waiting for my BigTV installation for last 8 days... have already registered so many complaints to CC but I guess they must be having too many complaints to handle. Most annoying part is that the CC will always give you response like "our engineer will contact you today and will install..." Every day am calling more than thrice in a day but no use.