BigMen.com
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Category: Lifestyle
Contact Information
United States
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BigMen.com Reviews
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Marshal
February 19, 2010
Scam
Initially I ordered one pair of EZSizer slacks, they shipped to me and they were the wrong style so I returned them (to this day I have still not received the replacement). Then I ordered two additional pair of slacks, these shipped and I received them. However, they recharged my Credit card for all three pair of EZSizer slacks and I had to go through my credit card (Dispute) to get the duplicate money paid returned. They Still they haven't shipped the first pair of slacks I returned and all my Email and phone calls are being ignored. I've asked them to refund the money, but they're ignoring me so I guess I'm out $84.95.
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October 31, 2009
Waiting for Refund
BIGMEN.COM is the WORST !!! I returned two pairs of pants, which I sent by certified mail & they received my package on 08/04/09... I sent two emails in September and NO RESPONSE!! I called them on 09/30/09 - and a woman said I would expect my refund in a few days... I called back on 10/20/09 and "Joe" told me that my refund was going through the channels and I would recieve it shortly... I asked him what channel was it up to becasue the last time I called a woman told me I would get my refund in a few days.. he was not helpful and I wanted to go through the phone! .. So I gave them a few days... still nothing... SO now starting this monday- 11/02/09--- I am going to call them every single day and I have no problem using foul language... I am so sick of this company... They owe me about $150.
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check1two
January 9, 2009
Stole my Money
Do not waste your money. They never send the clothing and then tell you they will refund the money. Well, its been a year and still no refund. And better yet, they've stopped responding to my concerns. Save your money these guys are a scam
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November 28, 2008
Failed to deliver products ordered
I ordered some shirts. They charged me almost a month in advance and ended up sending me the wrong merchandise. This was after an extensive telephone conversation in which we specifically talked about what we wanted. Then after canceling the order they shipped me the wrong shirts.
Now I have to pay for returning them.
Don't buy from this company www.bigmen.com
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May 30, 2007
Failure to deliver purchased items
Complaint on: www.BigMen.com for failure to deliver purchased items. Furthermore, I wish to lodge a complaint to include a non-responsive customer service center after my inquiry was recorded. My request for merchandise or credit has gone unanswered. Below please find a copy of the recent email I sent to Stout’s Big and Tall.
I paid for 12 items on my visa and received less than half of the items. I have received 5 of 12 items. The original purchase was made, via phone order, on April 10, 2007, so plenty of time has transpired and been afforded to Stout’s Men Shop (a.k.a BIG MEN TALL MEN or TALLBIG AT AOL.com ) to send my merchandise or issue a credit to our account. I have the distinct feeling, they do not want to do either.
Thanks for any help you may offer in resolution to this matter.
Ernest Mitchell
318 Ridgecrest St.
Magnolia, Texas 77354
(281) 252-0203
CCS:
Stout’s Big & Tall,
Boston Better Business Bureau,
On 04/12/07, I received only a portion of the merchandise I paid for. On the invoice, it states there are, “items to follow”. I have waited quite some time and wonder how long I must wait to get my remaining garments. If they are not available, a credit for the balance needs to be put back on toward my account. There is $374.50 in garments due me. Please forward the items to my address or issue a credit back to my card for the amount.
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November 23, 2006
My experience with this company has been a nightmare!
I placed an on line order for hickory striped overalls with bigmen.com, Big Men's, Stout Men's shop in Boston Massachusetts In July of 2006. They no longer carried the item I desired in my size. Even though they had my email address, home telephone number and address, they did not contact me or advise me of the situation. Instead they decided of their own accord to make a substitution with an item I did not order and did not want. It took three phone calls to get return authorization. They signed as having received the returned package on August 28th, 2006. To date (October 24th, 2006) I have not received a credit or refund for this transaction despite repeated calls to the company. I have had several conversations with "Bob", who is rude and caustic, and whose advice is to just keep calling until I can reach Mrs. Green. Mrs. Green is never in, and I am beginning to doubt her existence since she never returns calls and is never at her desk or even in the building.
My experience with this company has been a nightmare, and I want nothing more than to get my money back and be quit of them forever. Can anyone help?
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