What happened to Bike Bandit? I've been ordering from them for years and it is no exaggeration when I say I have spent thousands of dollars there since I have 4 bikes. However, the last 3 out of 5 of my orders have ended with disappointment and hassle. I ordered a replacement fairing for one of my bikes; rather pricey piece of bodywork. It was the wrong color! I contact them and was guilty until proven innocent of ordering the wrong color. I finally had to take photos and send them to prove my case. Turns out the item was mis-labeled from the wharehouse and the mistake was on their end. Several weeks later, I finally got the right part. Next, I order a rear tire for my bike that was in stock according to their website...guess what? Backordered. Weeks go by, I miss getting my bike re-inspected (which only cost $1 in Virginia if you bring it back within 15 days of failing) and I keep getting vague answers on arrival/ship date. So, I order the same tire from their competitor, had it in 3 days and paid $20 less. Flash-forward a few months...looking for some riding gear for my girlfriend and myself. Call it loyalty, call it stupidity but I decided to give Bike Bandit another try. We place an order for 4 inner tubes, goggles, a helmet, etc. We get an e-mail the next day saying the helmet we ordered was no longer available even though they showed in-stock online. OK, if that's the only thing missing from the order, we'll live. Then, the next day, another e-mail stating one of the tubes was on backorder…no idea when it will be back in stock. Then the NEXT day yet another e-mail, this one for another item backordered! Another day, yes another goes by and again, an item is being "cross-shipped" and will be delayed. Are they doling out disappointment and inconvenience on the installment plan? So after asking what the heck is going on and complaining about the delays, they send the items that are in stock...guess what? The goggles are the wrong color! I checked first to see if it was my error and it was not. Clearly says on my invoice that I ordered "blue" but received "red". So I contact them and again and you guessed it, guilty until proven innocent. It took me 45 minutes on the "live chat" to make them realize that it was their error and not mine. They said to send the goggles back and when they receive them (in California and I'm in Virginia), they'll send the correct ones. Further delays! I complained about needing them the following weekend for an event we were going to and they finally agreed to send out the new ones once they had tracking info on the return items which I gave to the UPS driver the following morning. After all, I've only been a customer of theirs since 2003 so why should I be considered trustworthy, right? I suppose they thought I would run off with 4 sets of goggles or something. Two days later, I receive an e-mail stating the goggles were no longer available and the order was cancelled. Again, I go to their competitor and get the exact same item in 3 days and cheaper. Am I learning anything yet? They've had the returned goggles for over 2 weeks now and still have not credited my card. I'm not done...2 days later yet another e-mail saying they are cancelling the last inner tube that was on backorder (for a month). Did I mention that all of these items showed "in-stock" when I ordered them. Hey; "fool me once, shame on me, fool me 3 times somebody's an idiot..." hell, I'm not good with old sayings but you get my meaning, right? There are plenty of places online to order bike parts and accessories...and I'll be going to them for all of my future motorcycle needs.