Ordered a GT Peace 29er single speed bike. Arrived promptly, no visible damage to box, but has a badly ben dropout on the fork and a missing brake cable retaining clip. Called (weekend and the lady said she'd tell 'em on Tuesday) and emailed twice, but not reply. Have bought from them for years, without problems, but looks like their customer service has gone to hell.

Bike Nashbar will sell your mailing/billing address to 3rd party junk mailers. It will do no good to request they keep you off mailing lists when you order with them since they don't seem to respect this. If you do not want junk mail, do not do any business with Nashbar. Any. That is the only way you can preserve the privacy of your mailbox.

After purchasing several hundred dollars in products from, what I believed to be a secure web site, Bike nashbar allowed a third party advertising company to access my personal credit card information from the payment page after completing the purchase transaction. This third party offered what I was lead to believe a shoppers discount due to my recent purchase.I clicked on an accept button and was consequently defrauded out of $12.00 the very next week for membership fee's in there discount club.
I Contacting By phone Bike Nashbar the very next day, I was told by not one, but several employees Bike Nashbar promotes and fully condones this third party action.My credit card company determined this action to be of fraudulent nature and quickly canceled my card. Bike Nashbar offered no apology and furthermore supported this fraudulent activity against me. Internet merchant contract regulation strictly for bides third parties entering a secure credit card transaction page and extracting card information. Bike Nashbar displayed a total lack of respect towards me as a consumer and stated that they fully intend to continue defrauding there customers in spite of the law and my feelings.