Bike Parts USA
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Category: Websites
Contact Information 800 NE 40th Court, Oakland Park, Florida, United States
Phone number: 877) 727-8731
bikepartsusa.com
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Bike Parts USA Reviews
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Christina T100
June 19, 2011
Bike Basket Not Shipped
BUYER BEWARE...Ordered a Bike Basket from them through PayPal. PayPal transferred funds to them - however I received no formal receipt of funds nor did I receive a shipping tracking number. It's been over two weeks and no response from the company. Based on reviews I've seen on complaint board...this company is simply a scam! Steer clear of the vendor - they're either incompetent or outright crooks.
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atjones1974
October 14, 2009
Items Not Delivered
Customer service is the worst - if they pick up the phone. I ordered a bike saddle waited a week - no delivery - no shipment tracking # for that matter. Emailed their customer service -waited a day - no response. Wrote again and called finally getting someone on the line. Said he would look into it. Again several days - nada. Called AGAIN asked for my money back - said "no problem" you should see the credit "on Tuesday" - no dice. Just called again - guess what... I advise you to look elsewhere.
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No Tires
August 1, 2009
Items Not Delivered
i ordered these tires on the 16th of July. a week went by and i never received tracking info. i contacted them and they havent been shipped yet but that they would be shipping out the next day. i still never received a tracking number. i contacted them again on the 28th of july and they still hadnt shipped. i received no explanation as to why, nor any apology. i was told they would be shipped out. i still never received any tracking info. i heard nothing from them. i contacted them again and had to ask again why it hasnt gone out. i get an email from some tech who tells me he spoke to the manager again and it would go out friday. today is wednesday, why am i waiting? why wasnt this sent out the first two times? why am i still waiting till friday? well, friday came and went and no tracking info. I am currently disputing the charge with Paypal.
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