In January 2011 we ordered over $7000 of furniture for Bill Cox Unpainted Furniture. We were told to expect delivery typically within 6-8 weeks, with a maximum of 12 weeks. Several times, we tried to call them, but they never answered their phone nor returned messages. Their website showed a complaint with an answer that they have a big sign in their store saying that they have 12 weeks to deliver. It has now been 12 weeks for us, so I paid them a visit. They pointed to a NEW big sign that says their deliveries will now take longer than 12 weeks. However, this is NOT what they or we agreed to in writing last January. I reminded them of this, but they say they fired a lazy employee who screwed up a lot of orders and didn't answer the phone. That excuse didn't cut it with me as I have always done business with the same woman there. She could give us no estimated delivery date.
We have filed a complaint with the Better Business Bureau. We will file a dispute with the credit card company tomorrow.
DON'T DO BUSINESS WITH THESE CROOKS!