Bill Me Later

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Category: Lifestyle

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United States

Bill Me Later Reviews

Johny January 30, 2009
Unauthorized billing
I noticed on my Bill Me Later statement that I had been charged twice for an item I ordered. The charges appeared on different days, so I called Bill Me Later to have them clear it up for me. They accepted ZERO responsibility and told me I had to contact the merchant. I told them I would not pay the 2nd charge and would not pay any finance charges on it either. All the representative would do was make a note on my account. I contacted the merchant and they are supposedly looking into it although they said they only saw ONE invoice to Bill Me Later.

I am appalled at how Bill Me Later will not attempt to resolve the matter for me. I have no insight into their accounting system nor the merchant's. Any bank or credit card company I've done business with in the past has always stepped right up and done everything to resolve the issue promptly. Bill Me Later is a joke and I'll not be using that service again.
November 27, 2008
FRAUD
BILL ME LATER -I was a vicitm of FRAUD- BEWARE!!!While placing an order on the Buy.com website they offered a $20 savings for purchases over $100 using Bill Me Later as a form of payment. As soon as I submitted the order for 2 video games, there was an immediate $1561.41 unauthorized purchase to my account for a gas grill I did not order. I contacted BUY.COM immediately who was no help in fixing the problem.They insisted there was no order with my shipping address or email address. I explained that I was charged for a $1561. item by BILL ME LATER.COM. They said there was no order to cancel and yet BILL ME LATER states I an responsible for this charge. BEWARE OF BUY.COM and BILL ME LATER.
November 16, 2008
late fees, finance charges, missing bills
I had problems with them also. First of all no billing statements, then finally after four or five months you get one, with late fees and finance charges out the wazoo. Did you ever notice the 42.74% annual percentage rate. Is this legal? DO NOT USE THESE PEOPLE. IT WAS FOR CONVENIENCE, AND BELIEVE ME THERE IS NO CONVENIENCE, ONLY MISHAPS AND AGGRAVATION AND BAD CREDIT REMARKS BECAUSE OF THEM.
October 10, 2008
Overcharge
We paid off the bill in March (and had not received a statement since then) and did not receive a notice that any payment was due until 2-3 days ago (early October). However, this statement was from a debt recovery agency saying that we owed the same amount we had paid off in March. We called and the company said they had no record of us paying it off. We haven't called Bill Me Later, but I am sure they will be equally helpful. It looks like we will be paying it twice. I won't use this company again and would not recommend using this company. Has anyone else had this problem?
September 22, 2008
Over Charged
I bought something on line using Bill Me later. I returned it to the store and the store said they had refunded me the money on my credit card but never told Bill Me Later. I owed the credit card I believe and they are saying I owe them. So I am paying for this twice. I do not know how to fix this because the item I bought was $500.00 and now I am paying 1000.00. I offered to pay them off and they refused. So needless to say I am being charged finance charges on both. Helpful hints in needed badly. So I feel everyone's pain in dealing with BILL ME LATER.
August 19, 2008
Dishonest cheats
I made a purchase back in July/August 2007 from a online store and paid it through "Bill Me Later" - 6 month finance purchase offer. Being an IT person and working for a big bank, I deal with all my payments and invoices online. Upon receiving their very first statement, I signed up with their online website, selected the option to get statement online (paperless), used my checking out to set up payments spread over 6 month period to utilize the offer.

I have been getting emails that my statement is ready from them and also my bank has been prompt with all payments. This month being the 6th (last month), I logged into their website to check my payments and to make sure that I didnt miscalculate the break up of payments. To my surprise, "Bill Me Later" didnt not honor the 6 month finance purchase offer and have been billing me finance charges from SECOND month onwards. I was SHOCKED, I called the Customer Service right away, and Brenda the rep was laughing at me that I didnt check my statements and she said there is no way they will go and change their system to credit me the finance charges. She kept pointing the finger at me that I should have checked my statements, And really mocked at me when I said I want to speak to the supervisor. This is atrocious, that you will trust a company thats giving you an offer only to be cheated. How can a company like this not have the ability to make changes to payments? Their Message: WELCOME TO BILL ME LATER - THE BEST WAY TO BUY FAST, FEEL SECURE AND PAY LATER. - seems such a sham when they want to us to pay the finance charges because they cannot correct their system or charges WHICH shouldnt have happened at FIRST place if they had set things right at the first instance.

Is this how they make money by not honoring the promotion and blaming the customer for not checking the statements and not calling early enough. It doesnt surprise me that there a loads of complaints against this company and its billing system.

I have logged a complaint through BBB and couple of consumer/complaint websites. Hope to recover the charges.
August 4, 2008
Late charges
First i couldn't pay my bill on their site for almost 2 months, and they charged me a big late charge, now today the bill comes late and it's a 39.00 dollar late charge. This is just a way to cheat consumers.
June 28, 2008
Interest gouging
This company pushes email notification of bills. But the email notifications are prone to "junk" labeling by email systems. I had paid my bill in full, but according to BML a few days late. Then some stuff purportedly from BML shows up in my junk mail, but since I'm used to EBAY and the like showing up there, I ignore, thinking that some enterprising jerk has decided to use BML as a phish. Then I get a bill in the mail saying I owe more than $20 for late fees with a 161.94% APR.

I can't help but wonder if this wasn't intentional, if this isn't one way that BML makes money. Seems actionable to me.

I've gone ahead and sent a $25 payment to them, just because I never want to hear from them or have anything to do with them again--except participate in a class action lawsuit.
June 3, 2008
Invoice Harrassment
I canceled an item and Bill Me Later kept on sending invoices and I mean to my home, my email, and by phone at home and at work all the time. After explaining over and over the deal, they still wouldn't let up and actually added the amount I supposedly should pay them. It was pure harassment! It took months for them to get off my back and finally resolve the issue.

I highly recommend not using Bill Me Later. It's a terribly run company.
June 1, 2008
Unauthorized charges
I applied for bill me later and was turned down for a measly $68.00 and was turned down I have spent hundreds with wallmart, but guess what I will not ever spend another penny.

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