I signed up for a 14-day free trial with Binverse, after reading the terms which stated I could cancel at any time before the trial was up. However, I never received the e-mails giving me a username/password and allowing me to access my account. Therefore, I couldn't cancel it.

The very unpleasing woman on the support hotline said that my e-mail provider was blocking their e-mails. I told them that my $1 PayPal transaction cleared, and that I wanted both my account and the PayPal transaction cancelled. I sent them an e-mail through my alternate e-mail account asking for cancellation; I have yet to see the money refunded.

I do not know if sbcglobal.net actually blocks Binverse - if they do, I can understand why. But if you can't even activate your account, you can't cancel it, which basically means you're held hostage to pay for a subscription because without a username and password, you can't cancel the trial.

Do not deal with these people. I learned my lesson, and hope that others heed it.

Binverse is a relatively new service we had high hopes for this Usenet provider but due to the negative feedback we've pulled them off our Top 10 list and posted a blog on this issue. Read more at http://www.usenetadvantage.net/usenet_newsgroup_blog/archives/146. We always like to keep an open mind so hopefully Binverse will solve some of these issues as there may be future potential with this Usenet provider.

If you would like to compare a number of other quality Usenet/Newsgroup providers & plans check out our website @ www.usenetadvantage.net.

Marcy

After signing up for the free 14 day trial I proceeded to download the software. After messing with the software for several hours I decided the program wasn't for me and went to cancel my account. I searched the binverse website for 30 minutes before I FINALLY found the small blue hypertext link allowing me to cancel my account. I received a gray message box letting me know the process was done and I thought no more about it until my wife asked me two weeks later why we had $175 charged over 2 transactions. I immediately called the company that morning and spoke with a very nice and helpful young lady that told me I'd be called or emailed back that day after she reviewed my claim. I received an e-mail at 2AM the next day letting me know they had no record of me cancelling my accout and that I was stuck with their year of service. I called the next day and spoke to a horrible little man telling me much the same as their e-mail and, after asking what the $74.95 charge on my card was for, he informed me that they did not make any such seperate charge and called me a liar despite my having the overdraft notice to prove it. The $75 charge was erased before I made the second call but still caused me to overdraft and I don't appreciate being called a liar.

Terrible and underhanded business practice based on a friendly-seeming trial account designed to rob you of your money. I'm still dealing with this 2 weeks later.
Also, paranoid as it sounds, many review sites I've been to seem to have Binverse employees singing the company praises on the boards incognito. Google it to see for yourself.

Binverse is an absolute scam, they make you think your starting a free trial but after 14 days they automatically sign you up for a 12 month contract costing $99.99 and completely expect you to pay it. I called the customer support hot line to tell them i didn't sign up for a 12 month contract and that I wouldn't be paying them $100. They told me I could cancel my account but it would only be canceling the following years account so I would still "owe" them $100 for the next 12 months, and get this as soon as I canceled I was no longer able to use the binverse service so for the next 12 months they expect $100 and I cant even download anything! I tell you what tho Im never paying them anything and im going to post this all over the internet, Im also considering taking them to small claims court and contacting acouple news stations who frequently do stories about companies who scam people. WHATEVER YOU DO DONT USE BINVERSE, DONT SIGN UP FOR ANYTHING, AND MOST IMPORTANTLY TELL EVERYONE YOU KNOW NOT TO SIGN UP WITH THIS FRAUDULENT COMPANY!!! THE CUSTOMER SERVICE HOTLINE IS A JOKE, THEY DONT HELP YOU WITH ANYTHING, THE RUDE LADY ON THE PHONE COULDN'T DO A THING TO HELP ME AND JUST KEPT GOING IN CIRCLES TELLING ME I HAD NO CHOICE BUT TO PAY THEM! STAY AWAY FROM THEM!!!

Binverse.com is a Usenet hosting company that advertises a fourteen-day free trial with 5 GB at their fastest speed and unlimited downloads at a lower speed of I Mbps. In fact, you only get the 5 GB of dowloading, then they try to force you to purchase a plan. You usually use up the 5 GB in the first day, so in fact it is a 1-day trial with a hard 5 GB limit. There is no unlimited, lower speed downloading! Please be forewarned and avoid them at all cost.