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dannie turner
November 17, 2010
want to cancel
i tried the trail test produce. but i tried to call an cancel but could not get through. i want to cancel. i got charged for product not recived. 43.95 an3.49 on 10/23 an 10/25. also again on 10/27 for 6.95
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rickeyb1959
November 10, 2010
unauthorized charge
I called to get their offer of $.99 and told them I was not interested in anything else. I was charged $43.95 then again $6.95. I have tried to call and cancel but there is only a recording they were unable to take my call. To cancel I could go online. I have tried only to find this to be bogus as well. Caution to all who give out their account info to this company. I guess I have to get an attorney to settle this. R.B. Alabama
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dale w.
October 3, 2010
rip off,they keep billing your card and not send product
they will send you the product after you close the account, then wheen you send the product back they dont reumberse you.
then they dont send the product and still bill your card.
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zzqot
April 9, 2010
failure to refund
After ordering a trial supply of the bioExtenze tablets I notified them in writing that I was not interested in the product. They have since continued to debit my account for almost $100. and are continuing to send me the product I do not want.
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bryan 357
March 18, 2010
charges
my husband called and ordered the free trial for .97 on 2-22-210. after the first order he was not supposed to be charged again. four days later on 2-26-2010 he was charged 49.41. when he called they sad the second shipment was in the mail and that they could not return the money. they get you to agree to accept the second order so they don't have to give you your money back. my husband told them to cancel the order and to not charge the credit card again. they charged another 42.46 on 3-17-2010. DO NOT ORDER FROM THIS COMPANY ON THE PHONE OR ON THE INTERNET. THEY ARE SCAMMERS.
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HKEY
March 8, 2010
charges to bank account
I have made three telephone calls requesting cancellation of this product. I told the representative I was not accepting the deliveries at the post office. They are being returned as soon as they come out of my P O Box.
It is not doing any good. They continue to send them and take money out of my account. What can be done to correct this and get my money back?
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cacarper
March 8, 2010
extra charges
After ordering a sample of their product they debited my account for a monthly supply unaurtherized by me. I call to investagate and am told they will fix it. Two days later it is on there again and now I'm pissed and I call and they say it is in the aggreement part of the order when you agree to the the terms and aggreement after you fill out your name, address and accout information you have to key on the box for that aggreement and in there it states you will be entering into a montly billing of the product. So that is how they get you.
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simonsoto
February 4, 2010
charged for item not requested
asked for trial and was not informed that i would be charge for more product that i did not authorize
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cblady
January 9, 2010
Charges after Cancellations, Several
After SEVERAL calls and cancellations to this company...they continue to charge my credit card with charges. Once or even twice monthly and it is a continuous hassle of calls to them and to my credit card company to keep disputing the charges. How is it legal to charge unauthorized charges to your account and literally tell me on the phone that "Oh, well, we sent you another shipment anyway, if you send it back to us we will credit you and you shouldnt be sent or charged anymore" This has been going on for 4 months. How do you actually get this to stop without having to cancel your credit card altogether??
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charles w. bryant
January 8, 2010
fraud/ taking money not authorized
they are taking money out of my account without authorization
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