same as the last complaint. i submitted for a free trial of reservtrol and had a 99 cent shipping charge. I was then sent a free bottle of biolab wrinkle cream, no extra shipping charge, and told i could cancel both if I didn't like the product.
I didn't like the product. It has yeast as a primary ingredient!!!
It also burned my skin. I cancelled a few days later and told, your account will not be charged.
I was charged 49.95 cents. There was also a 02. cent foreign transaction charge. I called them, they denied the .02 charge and said it was not part of their records. I was also told that I should send the product back to get a refund on the credit card whicH I used, which means I suppose that I shouldn't cancel this credit card as the bank told me to do. The bank issuing the credit card told me that was the only way to insure no more charges would be made to my account.
Now stuck, not knowing what to do, but one thing for sure that little container of biolab wrinkle cream which I still have is going in the mail today, back to the Hollywood, Fl address they gave me.