Biolabs Skincare

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2 stars
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1 stars
(5)
Category: Websites

Contact Information
3007 Greene St, Hollywood, Florida, United States

Phone number: 866-667-0877

Biolabs Skincare Reviews

KristinaV August 19, 2009
Fraud
I am gonna tell you how I got my money back from this company. You should call them and ask them for RMA number and send all that they sent you back, don't forget about delivery confirmation at the post office. After all that you probably gonna waste your time calling them and asking them what happened to that product that they did get back but they have no idea where it is. DON'T bother calling back! They NOT GONNA RETURN YOUR MONEY! Your bank will! CALL ON THEM! Have that RMA number ready and delivery confirmation slip. All you need and your bank is gonna protect you! Don't let them take your money from your credit card. And tell the bank to change the credit card for you and stop any charges from that company! Don't forget your bank is a reputable company with a lot of customers! They not gonna let this people to steal money from you! remember that you never gave your information to Biolabs Skincare and you never signed up for their wrinkle cream . You purchased resveratrol! As soon as they charged me like that I didn't even try this product. I canceled it on the spot. If the company sold your information. They gonna keep doing it and you don't want to deal with that! Report them and call your bank! Don't give up. It takes 30 days after you returned the product and 30 days for your bank to despute it! You are getting your money back 100%. Don't even think about giving it away! And don't get upset! Be calm! Call your bank! Good luck!
DWDW55 June 24, 2009
BILLED ME $49.95
sAME STORY HERE. I ORDERED RESVERATROL ULTRA FOR .99 JUNE 7, I GOT THAT IN 10 DAYS THEN IN 5 MORE DAYS I GOT A 0.5 OZ. BOTTLE OF INSTANT WRINKLE RELEASER. MY CREDIT CARD COMPANY CALLED ME THAT SAME DAY AND WONDERED IF I ORDERED IT. I SAID NO, THEN THEY SAID I SHOULD TRY TO GET A REFUND. I TRIED AND BIOLABS SAID THEY WILL REFUND IN ABOUT 5 TO 7 DAYS. I JUST CHANGED MY CREDIT CARD # TODAY.
bmathews June 24, 2009
Fraudulent Charge
This company (which I have never before heard of or made any purchases from) fraudulently charged $49.95 to my debit card. I never approved or requested this transaction.
KristinaR June 23, 2009
Never ordered it
I ordered the bottle of resveratrol on the web site and what they sent me was a wrinkle cream I never ordered from the company that I never knew of. Besides the bottle they were supposed to send me was a trial bottle and I was supposed to be charged after 14 days if I liked it. Well, I was charged withing 3 days after ordering it. They just gave out my credit card information to a company I never knew about! www.resveratrolultra.com was the site I ordered from and gave my credit card information and they gave it away to biolabs skincare!!!
Allformy5kids June 18, 2009
customer service
Please be very careful when dealing with this company. I had given my credit card to order a product called resveratrol. Two days later, a rep called to "offer" me another product to try that they thought I might like, a wrinkle cream. She explained that there would be a shipping charge. I was supposed to try the product and if I liked it then I could purchase it. While checking my bank account I saw the charge for the shipping, but also another for $49.95. I called the number and the rep said that all I had to do was wait 2-3 days and the returns dept would issue a refund. When I called back five days later, they had no idea what I was talking about. They did instruct me to call back with the tracking number and that my account would then be credited. I had not yet received the product, so I waited. It arrived three days ago (twelve days after charging me for the cream), so I mailed it back to them, Priority, which cost me an additional $8.10, but gave me the tracking number that the company had requested. I called that afternoon, but "Carlene" rep #1028, was less than helpful. So I called back again today and spoke to the supervisor, Mr. Vaughn Elrich, who told me that they will not return my money until they receive the product, which I predict will not happen as he told me that I was supposed to send it with a special number that the rep did not give me. I did not give them permission to use my credit card, and it is hypocritical that though they will not return my money until they receive their product, they charged me for theirs almost two weeks before I had it in my possession. The ad for Resveratrol popped up on my computer while I was checking my mail, and Mr. Erlich assures me that when I gave them permission to charge my card for shipping that product, that also gave them permission to use my card for all other charges. Buyer beware. This company is unethical. I plan to report them to any and all agencies possible. The old saying that "nothing is free" is certainly the truth and I should have known better. That doesn't excuse their behavior. Please be careful when considering the products this companies peddles. They of course use several names and I will include them now. Biolabs, FWM Laboratories, Healthy Labs, Lipaphen-RX, Acai Berry Cleanse, Life Cleanse, and Resveratrol. When I asked to speak to Mr. Erlich's supervisor, he informed me that there wasn't anyone that I could speak to then hung up on me. Nothing like giving my business to a company where I have no recourse when things go wrong.

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