This site of complaints has been very shocking to me. Now how can you blame another if you don’t complete your request to yourself? Now it may not happen over night but if you would have returned their merchandise after they had billed you instead of keeping it you would have received your credit. I went online and placed this same order to the same company for a friend not knowing that my account would continue to be billed. However after I followed the directions and emailed & faxed the company before I had even known they had mailed out more items. Just as soon as the items came in the mail & I wrote return to sender then took it into the post office myself instead of leaving it in the mailbox risking the chance of someone stealing it, they refunded my money as soon as they received their items back with no problem. So if you really deserved a refund they would have given it to you as long as you gave them there items back, because you already know there is nothing free in life. Also if you took the pills and did not return them, why don’t you go get the money from the person you took them for? If you performed a good service and it made you happy as well you should receive more than the money in return. Other words stop blaming and thinking you can have your cake & pleasure too