IT WAS GIVEN TO ME AS A CHRISTMAS GIFT FROM MY PARENTS. IT MAKES ALOT OF NOISE. THE PAMPHLET GIVES YOU INFORMATION AS TO FIX IT, IN CASE SOMETHING JAMS UP. BUT I NOTICED THAT ON THE SIDES OF THE SPIN BRUSH, THE PLASTIC IS MELTED AWAY. NOW THE BRUSH DOESN'T STAY IN PLACE AND WHEELS LOCK IN PLACE WHEN THE BRUSH STOPS WORKING. THIS IS THE BISSELL MOMENTUM CYCLONIC. IT HAS TWO FILTERS AND A LARGE DIRT CONTAINER. I ALSO NOTICED WHEN USING THE HOSE, ALL THE DIRT FLIES OUT THE BACK. THAT DEFEATS THE PURPOSE. THE BELT SNAPPED AS WELL.