Bitdefender

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(10)
Category: Services

Contact Information
104 W. Worley St., Columbia, Missouri, United States

Phone number: 5732199062
[email protected]

Bitdefender Reviews

SteveB99 December 9, 2010
will not uninstall
BitDefender was a memory hog, support was non-existent, the program began blocking Google.com. It continues to block Google even though I've uninstalled the program. Do not buy!
E99 September 28, 2010
anti virus software
I just paid $60.00 for Bitdefender software. They never gave me a license key. Downloading is a nightmare!!! Big mistake buying this product!
mattdee September 14, 2010
Unauthorised Subscription Renewal
Bitdefender recently charged my credit card for renewal of their anti virus software although I haven't used their software for well over 12 months. I have contacted them via various electronic means without any reply other than two automated responses from [email protected]. Customer service? This company is obviously in financial trouble. If your reading this you have most likely experienced the same as me. So may I suggest everyone one who reads this tell everyone you know about these thieves and advise your friends NEVER to purchase Bitdefender. This is my worst experience with a software company. DON'T EVER BUY Bitdefender
Medan September 14, 2010
No Function/No Response/No Service
BitDefender would not install

BitDefender support non existant

Extra CD not delivered

Avangate support not available

This is all for 2009

Now they want to autonew for 2010

Total SCAM!!!
jklamar August 24, 2010
Cannot Obtain Refund
DO NOT BUY THIS PRODUCT - IT DOES NOT WORK - YOU CANNOT OBTAIN A REFUND.
I purchased Bitdefender Antivirus 2010. The software continually stops monitoring and the crashes my pc. Technical Support is unable to solve the problem. They suggested that I wipe out my entire system, reload windows and then their product. Of course, this is RIDICULOUS.
I was well within 30-day refund policy stated on their website. I have made repeated telephone calls and emails requesting refund. To date, I have not heard from the company, after prolonged waits on the telephone, when I reach customer support I am told to wait an additional 24-48 hours for an email response. This has been going on for 8 days. This company is based on Romania -- my credit card company cannot help me due to international laws.
DJJohns February 14, 2010
bad service & bad product
The product worked for about six months, then wouldn't update. CSR had me reinstall 2010 version but that made things worse. I spent close to two months with CSR after CSR, always being told that I would receive an email within 24 hours, but I wouldn't. They would have me jump throught hoop after hoop doing things that were supposedly going to get rid of my problem but it seemed that the real reason was just to stall. Was finally told that I would not get a refund. Then I told them that would blog about their poor product and service. After that, I was told that I would get a refund. But I had already started my promise; I can't be bought off. I wasted HOURS with them. Don't BUY!
Merlin45 September 6, 2009
doesn't work
This product quits working and support is non-existent. I have used many ant-virus programs but this is the worst! Do not waste your money on this product. This company has no interest in you other than getting your money.
Joly September 2, 2009
Worst antivirus ever made
I had read various reviews about bitdefender antivirus, so I decided to try it. This was the worst antivirus I have ever installed. It bogged down my computer to the point, where I could not even do a google search. It would take almost 20 minutes to boot up. There tech support kept having me install patches. It was one problem after another. Customer service would not issue me a refund even though their product does not work correctly. After 2 months I removed it from my computer, without any refund from the company. My computer is now running smoothly.
November 12, 2008
Security internet service
Security product for internet. Product does not work. Company cannot be contacted by phone, line is continually busy. They do not respond to email or the live chat service that they offer. There is no way to correct any technical problems with this company. There isno way to get your money back. You risk you personal information security with this disgusting company which is based in Romania. DO NOT USE THIS AWFUL EXPLOITATIVE COMPANY
September 19, 2008
I bought the softwear and did'nt receive the product.
I was charged for Bitdefender and did'nt receive product. I want my money back!

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