Black Widow Inc

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Category: Automotive

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United States

Black Widow Inc Reviews

Walter June 28, 2009

Scooter scam

Purchase of Black Widow Inc Refurbished Gas-Powered Scooter made on May 7, 2007. The Black Widow Inc website stated that the Refurbished Scooters were in "100% working order with small scratches or dents". I received the scooter with the following issues:

1. Chain loose due to extremely warped bracket not holding it on correctly
2. Wires connecting cutoff switch broken
3. Hardware to attach the seat is missing
4. Hardware to attach part of the gas tank is missing
5. Scooter beaten up beyond "minor scratches and dents" as indicated
on their website

I emailed Black Widow Inc and asked them for a replacement since their scooter was definitely not in "100% working order".

They replied that all the damage happened in shipping and they would not accept refunds/exchanges. I told them it was a ridiculous claim and they once again told me it all happened in shipping and I should "bring it to a mechanic". Then a few days later they changed their website and it no longer says "100% working condition" under refurbished scooters!

I would AVOID Black Widow Inc at all costs. They were totally dishonest with me and ripped me off for $300 by sending me some piece of junk scooter instead of what they promised.

May 16, 2007

Dishonest practices / poor quality product

So it's May 7th and I decide I want to buy a cool motorized vehicle. I end up going for a Black Widow Inc Gas-Powered Scooter (www.blackwidowinc.com). They offer a "certified refurbished" model which they claim is in 100% working condition.

Three days later I receive the scooter and open it up. To my disappointment the scooter had all of these issues:

* Missing hardware to hold on the seat
* Missing hardware to hold on the gas tank
* Broken Hardware holding the chain in place (so chain just falls off)
* Severed Electrical Wires (so the cutoff switch would NOT work)
* Generally in Poor condition and very beat up (Hardly "certified refurbished")

I quickly email Black Widow Inc and tell them I have a broken scooter. I ask for a replacement that doesn't have broken parts. Nearly a week later, Black Widow Inc replies and tell me the damage "happened during shipping". I could hardly believe their BS.

Arguing with them went nowhere and they even had the arrogance to tell me to "have a mechanic fix the problems". And to make things even worse they removed the line on their website saying "100% working condition" under the refurbished scooters!

I would AVOID this company at all costs after the way they treated me. Dishonestly and Poorly. They are offering 10% off for COD orders. I was stupid enough to go for this and now I don't have a way to get my money back. I should have used a Credit Card.