Black&decker.com

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Category: Electronics

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United States

Black&decker.com Reviews

IrvJ10 September 15, 2009
They don't stand by there product
Black and Decker digital iron works well when it works.But never works for more than a year. I wonder if they have something programmed in to make it stop working after the 1 year warranty is up.

Call me an idiot, but I actually bought two of them. The first one the cord went bad and they had me send it to them and they sent me a replacement, refurbished of course. Because it took so long for them to send the replacement, I (dummy me) went out and bought a new one. Figuring that they had fixed the problem and I would just have two irons that I liked. Well one year and two months later the new iron went out. Same cord problem. So I took out the iron they sent me and one month later that iron shows error code. The owners manual says nothing about an error code, so I called the company. Agent #1180 Kathy said there is nothing I can do it is out of warranty. About the error code, unplug for five minutes and try again turn on a low setting. When I explained to her that I had done that and more she again, said nothing I can do. Where is the pickle?

Three irons and I still can't iron

They don't stand by there product.

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