I'm not one to write bad reviews often, in fact this is my first. But after being involved with a Group Coaching Program focused on being a business owner, I feely severely ripped off by the person who promised to coach me|.
I gave two testimonials for her because at the time I felt the info is good!. She never thanked me for them/. This flied in the face of everything she coached us on.. That told me it was just regurgitated info that I could have found in a book for less than $30!. Instead I kept paying the monthly fees for the programs cost totalling over $300;.
It was quite noticeable on her blog that she kept in touch with her other blog friends very often!. And yet after I never heard a word from her. I sent this in an email, and it was riddled with some anger and a request for the 100% Money Back GUARUNTEE! It was not the nicest email and I did apologize to her for that.
BUT that very day she posted on her blog about a bad customer experience and how she was heartbroken. I felt bad. So I withdrew my request to stop payments.
But then I was upset again when the next day she used her bad experience heartbreak to offer her readers freebies. Geez way to use me to up your Social Proof.
What was even more alarming is that her BFF blog friend did an ENTIRE video post about CRAPPY CLIENTS.
I was enraged and rightly so. Here I was being shouted out about to all of their other readers and while they didn't mention my name, it humiliated me to the point of having to stop blogging for a good while to put my face back in the game again.
After this and spending DAYS in utter humiliation, I again sent a request to stop further payments. This was the response I got:
She used my two testimonials and a thank you card from when I just finished the program as EVIDENCE that I was happy with the program. So, basically she was claiming that I was trying to rip her off.
Then she pulled out the My Husband is a Lawyer card and all further communication will be with him.
I'm sorry but I've worked in many companies and a business owner better be able to handle bad customers without publicly humiliating them and then passing them off to their husbands. It just makes you look even more like you don't know how to run a business.
In the end I paid her the charges so I could be free from working with her ever again.
Oh and I contacted her friend as she recommended to see that of course that video about Crappy Clients was not about me.
Her BFF said it wasn't and that I shouldn't assume that they were talking about me. And my comment on that post was 'not very nice Jessica'
Yes thank you for being condescending miss Mayi.
How should I know that they were not talking specifically about me, after trying for months to connect with them, neither reached out to me. I've learned in life that this usually means you are being gossiped about.
In the end I have to start my business from scratch, unlearn a bunch of crap, and build up a new network.
Some coaching program!
(can anyone else see why I'm a dissatisfied customer?)