Blindsparts.com
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Category: Home & Garden
Contact Information
Michigan, United States
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Blindsparts.com Reviews
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ordinary_fellow
March 17, 2011
no part, no refund
in october 2010 they processed my order - said there had 460 of 'em in stock. by march they never sent anything. if you make an online inquiry, invariably the automated reply says it will ship next week.
after i cancelled (march 2011) they refuse to send me a refund. ordinary thieves in my opinion
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Shtellman
February 3, 2011
No parts and no refund to date.
Ordered parts from site September 6, 2010. No parts and no refund to date. They turn off their phones when it suits them though the recording says 9-5MST Mon-Fri. Have been hung up on when asked for boss.
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random.user
January 26, 2011
Sent Wrong Item, won't refund money!
Blindsparts.com has terrible customer service and won't refund your money if they send the wrong item.
I ordered several different sizes of BLACK blind cords from blindsparts.com. I received medium gray cords, instead. I sent an email to blindsparts.com and they never responded. So, I called them on the phone. Some guy named Albert answered the phone. I explained my problem to him and he said "uhhh yeah they don't make that cord in black anymore - it costs too much to dye it!" I said "well you're selling black cord on your website and that's what I needed. Gray cord won't do". Albert replied "well you can dye it yourself, you know" (I'm not making this up) I said "I think I would just rather get a refund." He responded "we can't refund that." I said "well this isn't what I ordered and this won't do me any good." Albert replied "sorry".
Blindsparts.com has got to be the lamest, dumbest and most inaccurate website on the internet. Blindsparts.com will send you different products than you order and then refuse to refund you the money! If it was up to me, I would go somewhere other than blindsparts.com. I now have to file a Paypal dispute just to get my money back.
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H8t Scammers
May 24, 2010
Horrible Customer Service
This company treats people with disrespect and does not value loyal return customers. Their website contains old photos - not necessarily the part you will actually receive. They claim this is a "service" to you - to receive updated parts, even if they are unlike the pictures they post. They advertise shipping time to be 3-5 days approximately. It will take double that and if you ask any questions, you are impatient and it's all your fault prices are high because they have to make up for the time you have cost them. Overall... I would not use this company, I will never recommend them to anyone. It's definitely worth paying double to go somewhere else. And if you choose to purchase from them, do so with caution, because you will not receive any communication, not even an order confirmation, unless you initiate, and then their emails are nasty, hateful and rude.
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