Octboer 16th 2010 I ordered blimish free and still 2 months later no porduct...!!!

On Wednesday, November 24th 2010, you asked for information regarding your 1287250431-815816 transaction carried out on the BLEMISH FREE LTD merchant site.
The merchant has replied and you will find the contents of his message are below.

Portelance Michelle le 24/11/2010
HI, I have orderd Blimish free Sat. Oct. 16th, and have not received it yet. Should I not have it by now?
Michelle


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BLEMISH FREE LTD le 26/11/2010
Hello,
We have received your order. Thank you. We were forced to move our distribution center to another state. We now have limited shipping capability. I have placed a priority on your delivery. Your kit will ship in the next few days. I apologize for the delay.
Charlene


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Important :
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Kind regards,

And I can not load on to klick & pay because it keeps telling me my password is wrong. It is not. Nobody is trying to help me and it is now Dec 16 2010. 2 months and still no product.
michelle