Blizzard does not give a fuck about its customers. I think the only thing more horrible than their customer service is many of the other WoW players. Before this gigantic waste of time, I had never met so many disrespectful and arrogant Americans. Lt vermillion is an Ally subhuman immature little ninja bitch, for example. At least you're not playing on a US server! Seriously, though, to anyone considering playing WoW... It's a gigantic waste of time and money. Go buy an XBox or something. The customer service is way better!
HEADS UP BLIZZARD! PEOPLE ARE MAKING REAL CASH OFF OF YOUR NEGLIGENCE!

I am absolutely outraged at the terrible customer service Blizzard offers. The only thing worse, it seems, has been my experience after purchasing their WoW game, and I have only played for a month.

IMHO, if you purchase this product you are wasting your money. Go play Phantasy Star Universe or something instead. Wow is nearly impossible to play with the rampant amount of bullying and online harassment, especially directed towards new players. In the chat boxes this sort of harassment is socially approved, and even condoned. Thus, it seems this sort of childish, immature behavior is tolerated by Blizzard.

Regarding customer service, it seems to take eternity for someone to read your ticket. Further, there is an character limit on each ticket. With my report of harassment, Blizzard wouldn't inform me as to the outcome of what they decided, i.e. is it safe to log on again. Further, the harassing player can simply switch accounts, and the harassment will continue. If I wanted to tolerate this kind of garbage, I'd simply visit an American high school.

I feel as if my money has been stolen. I'm absolutely embarrased and downright ashamed to be a customer of Blizzard if these are the kinds of customers they cater to.

The tl;dr Version: If you want to waste your money, be subjected to poor customer service, and be harassed all at the same time, go buy a Blizzard product.

My complaint is against Blizzard, the huge company that rules the online gaming world, namely World of Warcraft and Diablo 2.

I have held my Diablo 2 account for almost 4 years, have never cheated, hacked edited or changed anything in the slightest. But a few days ago i tried to login for my daily D2 fix, only to find that my account has been closed, apparently for hacking?!

Over the next 24 hours I sent 3 emails asking for an explanation, i eventualy recieved a reply saying that my account was detected using a third party hack and is now permanently banned, and they will not be commenting on it any further.

I have never EVER tried to hack or cheat and am furious at being accused of doing something i know i have not done, but they still insist i was using a hack. I am FURIOUS!!