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Nina S
May 9, 2011
False Advertising
I ordered some flowers for my mom for Mother's Day and the website says I would get 50% off my order. When I got the confirmation email, my cost was $48.58 and I would get the 50% off 2 days later. Not only that, I also got charged $9.99 for Blooms rewards. When I called the person I spoke to said I could not get the $9.99 reversed unless I lose the $20 discount. Then she could not connect me to a supervisor. I also have to deal with Identity Worldwide membership. This is a scam and totally false advertising.
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vweidel
April 3, 2011
unknown charges
I purchased flowers online for the death of my brothers mother-in-law. I kept seeing a 9.99 charge in my statement. I had just canceled an account that was the same charge, so i thought that was it. The other company insisted they canceled my account. I finally got a # to where theses charges were coming from. It was from when i purchased flowers on line. This is ridiculous!!! The 9.99 charge is coming from a company called BloomRewards. Im wondering now, if i can get my money back!!! Sincerely, RIPPED OFF
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LJackson
February 14, 2011
Unauthorized Credit Card Transactions
I purchased flowers for a griefing friend during the summer of 2010. In Feb. of 2011 I noticed a $9.95 unauthorized credit card charge from BloomsRewards. I was informed I had signed up for the rewards when I purchased the flowers in 2010. This is a total scam, and a rip-off. Cannot something be done to stop these thieves?
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isojustdid
January 14, 2011
Cancelling Unauthorized "Membership"
I have been fighting with this company for 3 months, trying to get them to STOP deducting $9.95 per month from my charge card for an account I not only did NOT authorize, but was immediately reported to them as unauthorized. I was assured upon the first call that I would not be charged, they made a note that the account was not authorized, and said there would not only be a refund of any charges but there would be not further charges. I have called several times since that first call and have been given the run-around, sent to voicemail that "assures me my concerns will be handled", and passed back & forth to numerous people, none of which can seem to help me. DO NOT DO BUSINESS WITH THESE SCAM ARTISTS!
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S. Hoffman
January 4, 2011
Cancel Service
Need to cancel service. Phone number leads to voicemail that always says "we are closed."
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Anne Caston
November 19, 2010
unauthorized membership in this club
I ordered flowers from this company last summer and was, apparently, "automatically" signed up for this "rewards" program. I've noticed a debit from my account each month since then for $9.95 but it took me until today to find out who was behind the charges. I never received any membership packet or email nor was I informed that I was a "member" in this "discount" program.
I spoke with a customer service rep today and she cancelled my membership. . .after I'd spent 7 minutes on hold having to listen to sales pitches from Blooms before I got through to anyone.
This method of recruiting members for this "rewards" program is shady at best and unethical/illegal at worst. Be certain that, before you buy flowers from this company on line, you understand what you're doing in order to get that initial "discount, " and that you'll be paying $9.95 a month to be a member in a program that really offers no rewards for anyone except the company auto-billing your credit card each month.
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MNAS
November 9, 2010
Scam
A reward program with no rewards. Continuous monthly charges of $9.99 for nothing at all. Purchase flowers on their website and enroll in program to receive discounts at all types of businesses plus 50 % on order. Allege they will send you brochures regarding program and if unsatisfied you can cancel within 14 days. You'll never receive anything. When you call to cancel they try to talk you out of it. Stay away. Do not order from them. Use a local florist or a reputable online service like FTD. Blooms Today are not worth the hassle.
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GLORIA DAY
November 8, 2010
scam
I ordered flowers delivered somtime early summer 2010 and have called 3 times cancel a $9.99 charge that is appearing on my charge every month since then. I cannot get them to stop charging me. I never signed up for anything and think this is a huge scam. Can you help?
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ginacs6
November 6, 2010
unauthorized charge
I clicked no on the option to be enrolled in the rewards program for blooms today and they still charged me. I cannot believe this company takes it upon themselves to do this. I will never use this company again. This is criminal!
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Lashuanda Spears
September 3, 2010
Refund of Fees
I purchased flowers for a funeral online over a year ago. To get the discounted price you had to sign up for a membership to blooms reward. I called to cancel a couple of months later to no avail. Last month going over my old bank statements I noticed that I was still being charged 9.95 a month so I called again I was told that there was nothing in the system about my cancellation. I wanted to speak with a supervisor. So that I could be refunded the fees that had been paid. I never used the service at all. Tuesday I received an overdraft statement from my bank. They took out fees again!!! I just got off the phone with them and the supervisor said that there was nothing in the system about me canceling only that I wanted a supervisor to call me. Which she claim that she did. I never got a message. or a call back. And she said she could only refund me 2 months. And not my $30 overdraft fee!!! These companies should not be allowed to get away with this !!!
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