I ordered flowers for my sisters B-day on May 8, 2009. I received an email stating flowers would be delivered on 5/9/2009. I never received a call from my sister about the flowers so I called her. She said she never received the flowers. On May 11, I called bloomstoday customer service number on the bottom of the email and complained about the flowers not being delivered and I was not notified, they refunded my original money for the flowers. I also requested to have my membership from their FAKE rewards program canceled. I was told by the gentlemen I spoke to that my membership was canceled. After checking my bankstatement I notieced the $9.95 charge for August, I called bloomsrewards and spoke to a very uncooperative CSR named Katherine and explained my membership had been canceled and I wanted refunds for the last 3 months of charges. Katherine told me my membership was never canceled and that there are only 3 people in the office that can cancel it and all of them are women, she would refund Aug payment to me but to bad so sad for the rest of my money. She also would not give me name of her supervisor but willhave someone call me back w/in 24 hrs. She was rude and very unwilling to assist me other than to say the same thing over and over again like a robot then hung up on me when I would not take her excuse of not knowing the supervisors name.

I called 703-754-1200 today to cancel the 9.95 monthly charges. The conversation was unpleasant, but not overly rude. I did not get a refund, but should have the charge discontinued.

While I am willing to take responsibilityfor not seeing these charges sooner, I am disgusted by the tactics used by this company. I bought flowers for a close friends' funeral and in order to have thrm delivered on time, I clicked whatever buttons came on the screen. How awful of 1-800-flowers to take advantage of people. I will never order from them again and will be sure that friends, family, and coworkers know that they are not a reputable business. Shame on you 1800-flowers.

I ordered some flowers from blooms over the phone 1 time and have been charged 4 times now 9.95 a month for some rewards program I never heard of--My old computer was down so I didn't check my statement until I got my new one up and running--Since I didn't order them on the internet but in person over the phone I wonder how they signed me up-I will wait to see if you credit me back--if not what can we do about it? Any suggestions out there? P.S. I never in my life have ever used coupons anyway--THis has to be a scam--and I'm mad as hell--Linda

I just noticed that there had been numerous $9.95 charges on my debit account for "BloomsRewards." I had no idea what this was. I had ordered flowers through this website last summer, and never did I authorize this charge. Additionally, if they did enroll me in this program, wouldn't I have received emails or a packet in the mail of some type? This is a total scam.

bought flower to be sent to my mother in hospital in milwaukee wisc. every since thay charge my captal one card 9.95 a month capital one alows it too???????????? it need to stop!!!1