RESPECTED SIR, I PRIYA JHA BEARING H. NO: G-39, PUNJABI COLONY, NEAR BUDHODEVI HOSPITAL, NARELA DELHI - 110040, MY PHONE NO IS 9811054498. MY ACKNOWLEDGEMENT NO IS 021050300185740 DOC IS 19/02/2011. SINCE THEN ONWARDS I HAVE NOT RECEIVED. (AFTER CHECKED BY ONLINE STATUS, BE FOUND YOUR BLUE DART COURIER SERVICE RETURN THIS CARD WITHOUT DELIVERED THIS ADDRESS.PLEASE KINDLY ACCEPT MY REQUEST AND SEND ME PAN CARD THROGH ANOTHER COURIER FOR URGENT BASIS.
THANKING YOU,
YOURS SINCERELY
PRIYA JHA (9211754498)

The Blue Dart courier company picked up material worth Rs. 50000+ from my office in Delhi on 20 January 2009 for delivery to Bhubhaneshwar.

The docket number is : 50067209360
The courier
company has failed to deliver the material even after almost a month has gone by. They are also not informing us about what happened to the material.
Our company officials called them repeatedly, at first they dilly-dallied and asked for time, and now they are saying they cannot trace the material.
It seems to me that the Blue Dart Couriers is not doing business, but robbery.
Their attitude towards customer care is very poor. They do not assign any complaint numbers, and do not provide you tracking information for the complaint.
They will also make false promises that somebody from the company will call back, and nobody calls back.
If bluedart cannot deliver my material, then I can only believe that the material was stolen by bluedart company.
I wonder how many companies they have duped in a similar manner.
I strongly recommend that you do not use blue dart if you want to keep your costly material safe.

There was a 'Sorry...'note recd. on the 5th Aug. The delivery person did not mention any date or details of shipper on the note. I have called the mentioned office no. and spoken to your staff and the parcel was to be delivered on the 6th by 9.30am. I waited for the parcel till 10.30am but it was not delivered at all on the 6th. I spoke again to your staff on 7th morning couple of times and was informed that the person had already left for the delivery and I should receive it anytime. It is 18.35 hrs and I have waited the entire day at home just to collect the parcel. Nobody has come for the delivery yet.Is this the way you operate? I have spent more than 8 hours waiting today and your person has no value for the customers' time.

Couriers are meant for safe and efficient method of ferrying one's correspondence... But Blue Dart, a courier service in India flouted the definition and the package I received was in a damaged state... It was my car's insurance policy, quiet an important document and it was torn, yes literally torn...
On talking to the customer representative, he blatantly told me that there's no provision for a complaint... And even forget about it if you accept the package... I was so upset with this that I accepted the package... Yes I can't do anything now, but wanted other people to get familiar with the services of Blue Dart...

Regards
(Siddharth Razdan)