I initially opened this account with Blue Hippo in May of 2006. I still have not received my Free Printer or my $900.00 rebate. If you try to contact these people all you get is sales people answering the phone. They refuse to give you any other contact information and if you try to contact them via email, they NEVER answer back. I even had them leave a message with the Higher Management as they call it and still have not received a phone call or anything. All I get is that the matter has been escalated to upper management and they will contact me. What a CROCK!!! When they finally delivered my computer they left it on my FRONT STEP of my house. How stupid is that? What if someone saw it before I came home from work and just took it??? This company plays on the the consumers that need to rebuild their credit and then... SCAM them. Why hasn't anyone done anything about this company. They still run their TV ads for computers and seem to still be trucking along with their profits while the consumer is still being ripped off!

I am one of many very unhappy BlueHippo customers. I unlike many did receive my computer but not without a run-a-round that would exhaust a marathon competitor. My nightmare began mid 2007 with a late night order to BlueHippo, with hopes of collecting, research, and retaining information for a future business I had in mind. After dealing with BlueHippo for months the dream of starting my own company was washed out with the despicable and fraudulent acts of this second party computer distributor.

The same happened to me as so many others but I took it to the public. I closed my checking account, published a paid add in our local paper searching for other victims, called the BBB in MN and Baltimore, MD, called the police and an attorney, then the Attorney General's office in both MN and MD. I kept records of every action I took and then sent it all to BlueHippo's Head office.

After speaking to the Attorney General in Maryland I'd found out BlueHippo had just settled a case via the Attorney General's office with just over 300 unhappy customers. She had encouraged me to get my info into her office ASAP, as well as anyone else from my area because the next case was already being worked on and soon to be filed. She emphasized quickness because she believed BlueHippo was preparing to move out of Maryland. After contacting BlueHippo about my newly collected info, three weeks later my computer was at my door step via DHL delivery.

The delivery was six weeks after my checking account was closed. Although I never received all the extras I did have the computer and I have never heard from BlueHippo again. I say this because what was going to be a $2100 purchase turned into an $800 purchase, and although I had signed a contract they found out I could still collect through the AG's office for breach of contract on their part.

Don't think you can't collect call the Attorney General's Office in Maryland. I would love to know how you made out. Good luck and God Bless!

I ordered from Blue Hippo in April of 2008 and I never received the computer. Every time I call to talk with customer service I am on hold for hours. I have never talked to anyone in customer service. When I call the sells line they tell me they are not connected to the company or have anything to do with shipping, they just sell the product. I am going to report them to the credit bureau and I am going to cancel my order.

CROOKS I CANCEL MY ORDER WITHIN THE SEVEN DAYS ALLOWED SUBMITTED THE PROPER PAPER WORK.AND STILL THE WENT INTO MY LITTLE GIRLS ACCT AND TRY TO TAKE HER FUNDS. I WAITE ON THE PHONE FOR AN HOUR TO SPEAK WITH SOMEONE STILL WAITING. WHAT KIND OF HEARTLESS BASTARDS R THEY PULL THERE PERMITS OR SOMETHING I CALL THE SALE TO SPEAK TO SOMEONE I WAS TOLD I COULDNT WHAT TYPE OF SHIT IS THAT.NOW WHAT ARE YOU ALL GOING TO DO ABOUT THESE CROOKS OR R U GETTING PAID UNDER THE TABLE FOR ALLOWING THEM TO ROB, STEAL, AND LIE

I purchase a computer on April 2008, but after doing the math of how much I would pay for a computer I decided to cancelled my account. On May 2, 2008 i called them for a refund of my down payment. Today is July 09, 2008 and i haven't received anything back and when i call them the customer service people are very rude, unprofessional and keep giving me the same excuse... Sorry, but the refund request is already in, there is nothing we can do, there is no manager or supervisor that you can talk to.
If somebody has any ideia on how i can get my money back please email me at [email protected]

DONT BUY ANYTHING FROM BLUE HIPPO!!!