Blue Mountain eCards

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Category: Websites

Contact Information
United States

bluemountain.com

Blue Mountain eCards Reviews

Mspamela1220 May 7, 2011
Unable to contact customer service/scam
They advertise free cards, which they have, then offer an upgrade 30 day trial period. I signed up, gave CC info, then sent a couple of cards. A couple of days later I called and cancelled (this is only option for canceling) received verbal confirmation but no confirmation code. Then I began getting bills from "Bill Me Later" saying I owed money to Blue Mountain. I refused to pay and told them I wasn't going to pay. I tried calling Blue Mountain to no avail. However there must be a huge problem with this because you are advised quite often as you navigate their phone system that "no refunds of charges for membership fees that have been made for Accra past trial period will be issued." I never was able to talk to a real person. bill Me Later representative gave me an "alternate contact number" from their system and advised me to try that number. Again I had a long navigation through Blue Mountains system to no avail. I took the precaution of canceling a second time to avoid further charges. My bill by this time had accrued to well over an absurd $120.
my belief is that this is a scam and Blue Mountain Ecards is making a small fortune along with Bill Me Later collection agency. My husband finally negotiated a lower amount to stop the harassing phone calls that were coming multiple times per day! Beware of Blue Mountain Ecards and Bill Me later
M.FAUST January 19, 2011
falsly billing people unable to contact customer service live person
i have been billed for a service i did not pick or choose. i was unaware of what went on until i receive my bank account statement. i have tried to contact blue mountain .com to inform them of their error and get my money back, you are not able to contact live person and automated system just keeps kicking you out...system. SOME ONE PLEASE HELP
Shelley Smith October 24, 2010
took money for a
In June I was billed $15.99 from Blue Mountain. I had ordered a couple of cards from Blue Mountain in 2009. Now in June, I am charged $15.99 for a membership fee. No notice or email-just the charge. When I called the above number to see what the charge was and/or to cancel, I was told "No refunds" I have an unwanted membership and I am unhappy. SCAM!!!
Shelley Smith
[email protected]
S Roberson November 25, 2009
Billed for free trial, billed after cancelling
I signed up for a free trial, and cancelled during the trial period. I was subsequently billed for the free trial period, and the account was not cancelled as requested. I was billed for a second month of service.
Patti R. October 19, 2009
unauthorized billing
I've been a member of Blue Mountain for quite a while -- but several months ago there was an unauthorized charge of 29.99 for membership into their Create/Print program which I would NEVER use! Have been unable to get any response from them other than an acknowledement that I have two accounts -- one of which is the one I'm complaining about. I've requested a refund -- no response. Don't know how to cancel my membership - they have my credit card number and will just go on charging membership fees! What's my recourse????
Kathy Peterson June 11, 2009
Charged Yearly Fee after I already cancelled
I need to cancel my subscription to blue Mountain ecards NOW. I would like to contest the fee for $15.99 that was charged to my bank account on 6/10/09, which caused my account to be overdrawn and fees assessed for that. This very same thing happened to me last year so I sent an email via BM customer service asking for my membership to be cancelled. Here was are a year later and the exact same thing happened, but I already cancelled! There is no phone number to call on the website and this is the only venue I've found to address my situation. I have no idea if BM will even get this, but I plan to file with the BBB if I do not get a response this time.
P.Mazur June 9, 2009
billed for free trial offer
Beware doing any business with Blue Mountain ecards. They will bill you without authorization for a year membership @ 15.99. When you call the number listed it is 100% automated and you cannot talk to a real person. You can cancel future billing but cannot get a reversal for current membership. This is as fraudulant as it gets.
S. Waldmann March 17, 2009
Billed for Free Trial Offer
I agree wholeheartedly with the last writer regarding Blue Mountain. Same things happened to me. I signed up for a free trial and then received a bill from BillMeLater. I called them told them it was a free trial. They said I did not cancel in time. Tried to contact Blue Mountain, but they don't answer on the phone and there is no contact information via the internet. I have sent all to BBB's in all states involved. BillMeLater is a real scam outfit and I think Blue Mountain needs to cease doing business with them but you can't contact them to tell them so. No such thing as a free lunch and no such thing as a free trial e-cards from Blue Mountain.

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