Complete fraud. Makes all kinds of promises until they get your money. Then they simply go through the motions. Not proactive. Not on top of your case. Each conversation, after the first one, is like it is the first one. You have to remind them of what you said and what they said. No lifting of garnishments, no penalty abatements, no offer in compromise, no deals. No "lawyers" working for you as stated. You would do better in dealing with tax people yourself. In fact I did.