This is not a legit operation, as they sell defective products (blueant bluetooth) from sources other than from the manufacturer!
The product comes in a platic baggy with no instructions or warranty.
You cannot speak to anyone about the problem LIVE & via email they direct you to return the item to them or the manufacturer for repair. Who needs this aggravation? Yes, they sell cheap, but you get what you pay for. JUST DON'T GO THERE!!!