I purchased the item from their website last month, I paid for that on 29 May 2010, but nothing has been received so far.

I have emailed them, and they said I will receive my item before 18 June 2010, but the factor is not like their said, as nothing arrived.

I have sent lots of email to them, but they rarely give me the reply. Last reply from them was on 13 June, they said they will ship the item on this Thursday, but after check the current status of my item, which is still 'prepare for shippment'.

Recently, I will not expect to receive the item from them, as I think their promise cannot be true.

They said their delay as illness. Maybe it is true, but how long will take them to delivery my item, 5 mins is enough!

I have contact ACCC to ask helps, and I consider to contact VIC police if I cannot claim my money back after this month.