Entered into contract to purchased a new desktop computer in July 2009. Paid $99 Activation Fee and then payments were debited to my account every Friday for $47.99. After 13 payments were made and all paperwork was signed and sent back as instructed. The computer was not sent. Called many times inquireing as to the whereabouts of the computer and was put off by BlueHippo stating they needed more time and that they were just waiting on a Tracking number from Dell. The contract stated that after 13 consecutive payments and paperwork filled out and sent back, the computer would arrive in 2-3 weeks. I waited longer and after 6 weeks without any other answer that the one stated above. I stopped payments from being withdrawn from my bank. $1016.84 was what I had paid them. They "canceled" my account and said I had a store credit for the above amount. I submitted a complaint to my Attorney General's office and BlueHippo responded with a letter explaining the Store Credit. I therefore went online as directed and selected a laptop which was priced at $916.52 and ordered it as was told to do. A sheet was to be printed out and sent with a money order in the amount of $73.67 for taxes and shipping fees. Bluehippo had enough money of credit to cover these costs but claimed "store credit" could not be used for these two things. I mailed the money order UPS overnight to the settlement department which read that as soon as the money order was cashed and processed that the Laptop would ship immediatly. Money order has been cashed and when I have inquired as to when my laptop will arrive, I have found out that is has not even been ordered let alone shipped as indicated by BlueHippo. I have followed everything they has told me to do to resolve the situation and I have been hung up on by a Customer Service Rep. by the name of Tyrone twice when I just asked simple questions. After each call when I try to call back there is a recording that they cannot answer due to technical difficulties. This is the recording that is played when I try to call and I have to enter my account # or SSN. This recording has been placed on my account only! Now I have paid BlueHippo the amount of $1090.51 and still have not recieved anything from them, the item I ordered is completely paid for and also taxes & shipping charges. If the laptop amount was deducted BlueHippo would still have $100 that I have not claimed for a product. Simply put BlueHippo Funding, LLC has $1090.51 of money from me and has not supplied any product at all or has even offered to ship anything.