This place is a BIG ripoff, and it is IMPOSSIBLE to ever speak to a real person or to get a resolution to any compklaints!! I urge people NEVER to pay for this service!! It is so easy to get free greeting cards on the web so ther eis NO need for Blue Mountain to exist!!

Why does the government not stop companies such as Blue Mountain from doing this to people.

I too have been caught up in there scam. I canceled my membership within two days, service was not what I expected, and was told via email that my subcription was canceled. But they drafted my account anyway.

Now I can't find a method to get my money back. I tried the suggestion of saying agent, continually, but now the automated system will just say goodbye if you don't press a button or say what they ask you to say. It's clearly a scam and I intend to contact my local news that looks in to such things and have them assist me in stopping this from happening to more people.

I will not rest until Blue Mountain has paid me back or their name has been posted on enough news show that people will no longer use their site.

Thanks for listening!
Donna
North Carolina

I see I am not the only one to deal with this problem of bluemountain.com. Unbeknownst to me, they charged my paypal account for a renewal that I didn't want. I have exchanged much email with paypal and finally, blue mountain to receive a refund of my 15.99 charge and they refuse to do it. To me this is unethical and fraudulent. when i went to check my account and remove my info so they could no longer charge me, while waiting for the refund, i saw that the paypal option was way way down on the screen and so i thought the checking account and charge accounts were black and couldn't be charged.

at first there was no email address to ask for the refund. finally when i called their phone number they supplied, there was no way to get through to a person.

in googling, i found without looking, at least one other person with my same problem. i am sure there are hundreds and even thousands more that are being bilked by an autho-pay system that they never asked for. i have dealt with this company for years and have had few problems staying for free or as a paid member. of late, they refuse, repeat refuse to work with the customer at all after numerous requests.

i recommend that you as customers stay away and if anyone can help me, i would so appreciate that.

if bluemountain replies they will put a canned letter and not mention how i tried to stop the paypal payment and their system did not allow me to do that. they will not mention no attempt at any time in the last two months to help me, nor how they didn't even have an email address for weeks and how their phone system is only automated so doesn't work for the customer.