I have a black 2007 530i BMW and it had 17000 miles on it when I bought it in April 2010 from a local independent dealer in Chattanooga.

Because maintenance is still covered on the vehicle, I took it to the BMW dealer (1st time I’ve had it serviced since I bought it). I was getting the oil changed and whatever routine maintenance comes along with that.

After being told it would be a couple hours, I got two phone calls from them asking if I needed to pick up the car today (which was a Friday, and yes I wanted my car for the weekend). So, I go out there at 6 right at closing time as instructed, and they were washing my car. So, I wait a little bit, and get in the car and drive to my sister’s house, about 10 minutes away.

Once I opened the door, I started looking to see if they did a good job washing my car and I noticed that the paint looked different on the bottom part of my door and the trim piece below it. In the sun, the difference in paint is really obvious. Once you rub the painted area, gray powder was coming off on my hand and the paint was a different texture that the rest of the door.

It basically looks like someone scratched my car and tried to half ass fix it and hoped I would not notice! I called the BMW dealer and left a message but they were closed all weekend.

I took it back to who I bought it from today and they confirmed what I thought – that someone had gotten overspray on the car and tried to hide it. He also confirmed that the car was certainly not like that when he sold it to me. I haven’t had it serviced at all except for the one time on Friday.

So, then I took it back out to the BMW dealer this morning, and the manager said that they couldn’t possibly have done it because they don’t have a body shop. I explained to him that I wash the car all the time myself and I know for a fact it wasn’t like this prior to me dropping it off. Although he completely denied that it could have possibly been done there, he agreed to get the overspray off my car.

While I was waiting, I walked outside and wandered around the back of the building and came right upon a can of matte black spray paint that was sitting on a cardboard box outside near the rear garage doors.

The service manager said that they were done, but that they couldn’t get it all off. I showed him what we had found outside and although he looked shocked he still denied that it had been done there and got pretty hostile. I told him I believed that he didn’t know about it but that they guys in the back did know about it. It didn’t end well.

It’s just disappointing that the BMW dealer would take advantage of me, hoping that I would not notice so half ass repair on my car! Obviously the mechanic scratch the hell out of my car and then literally took a can of black spray paint, half ass taped it up, and then sprayed it, hoping I wouldn't notice.