I FILED A COMPLAINT WITH BBB AGAINST MORITZ BMW IN ARLINGTON TX AND BMW OF NA IN WESTWOOD NJ 8/25/10. I CALLED MORITZ AND ASKED IF MY EXTENDED WARRANTY COVERED MY BRAKES AND THEY SAID NO. WHEN I BROUGHT MY CAR IN FOR THE LOW TIRE LIGHT BEING ON MY ADVISOR, TOLD ME THAT MY WARRANTY DID COVER BRAKES BUT SINCE I HAD AFTER MARKET BRAKES THEY CAN'T TOUCH MY BRAKES. AFTER FILING A COMPLAINT WITH BBB, MORITZ BMW IN ARLINGTON TX REIMBURSED ME 357.16 FOR ME GETTING BRAKE PADS ON MY CAR FROM A BRAKE SHOP. I WAS TOLD BY MORITZ THAT IN ORDER FOR ME TO GET MY BRAKES REPAIRED WITH GENUINE BMW PARTS, THEY WOULD HAVE TO WAIT FOR CONFIRMATION FROM BMW OF NA. MY CAR WAS AT MORITZ FOR 3 WEEKS BEFORE I WAS TOLD THAT BMW OF NA WOULD NOT REPAIR MY BRAKES. I HAVE EMAILED BACK AND FORTH WITH BMW OF NA AND THEY FINALLY STATED THIS CASE WAS CLOSED AND NOTHING THEY CAN DO. I HAVE HAD SO MANY PROBLEMS WITH THIS X3 VEHICLE AND THE BMW CUST/SERVICE IS HORRIBLE, NON-CARING AND I AM TOTALLY DISAPPOINTED WITH MY BMW EXPERIENCE. THIS TO ME, IS A WARRANTY SCAM AND I INTEND TO TAKE THIS AS FAR AS I HAVE TO IN ORDER TO GET WHAT I PAID FOR.