BMW GROUP INT'L AWARENESS PROMOTION DEPARTMENT

342, Oxford Circle Industrial Estate

London,

United Kingdom.

Ticket number: 7PWYZ2008

Ballot number: BT12052008/20


Attention: Winner


The Board of Directors, members of staff and International Awareness Promotion Department of the BMW Automobile Company wishes to congratulate you on your success as the STAR PRIZE WINNER of Five Hundred Thousand Great Britain Pounds (£500, 000.00) in this year's BMW GROUP International Awareness Promotion.


We are pleased to inform you that a cheque of five hundred thousand Great British Pounds (£500, 000.00GBP) have been issued with your name in regards to your related winning. The Management of BMW Automobile Company received your mail and after due consultations and verification, we have found out that you are the certified winner of five Hundred Thousand Great British Pounds (£500, 000.00GBP) which will be delivered to you in your country by our delivery officer.


Your PARCEL contains A covering document of money laundering protection, Letter of Affidavit

for Claims from the British Government, Insurance as well as Winning Certificate are the relevant documents would be delivered to you along side your Demand Draft (500, 000.00 Pounds Sterling).


We would Dispatch your parcel today mid/night UK TIME and our delivery agent would come over to India on Monday 31st January 2011 alongside your parcel containing your Demand Draft and other legal documents.


You are to make arrangement for the custom clearance fee of 25, 000/ Rps, Billing charge for custom Duties demanded by The Customs Authorities at The International Airport in your Country payable at the port of entry.


Once our Delivery officer Diplomat Tommy Anderson arrives He would pick up a mobile Line and give you a call from the Airport to inform you of the mode of payment of the above stated charges.


Note that unless the clearance charges are paid by you, your parcel will not be release for onward delivery by our agent at your stated home address.


Diplomat Tommy Anderson would proceed to your home after parcel release by Custom clearance Department at the port of entry into India and Once verification and identification of your details as it regards the authenticity of your address is done, your parcel would be presented to you while a photo snap is taken with your family members for record purpose.


You are expected to precede to your local Bank with Diplomat Tommy Anderson after parcel presentation formalities for DRAFT CLEARING AND CASH PAYMENT to your account.


Note that your won prize is not deductible because of a hard cover insurance policy protecting you claims in accordance with article 44 sub sections 144 of the UK Gaming Commission.


Yours Faithfully

John Clifford

Promotion Manager

BMW Automobile Company

Tel :+( 44)871-3158-125


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The Above Message is From BMW AUTOMOBILE COMPANY UNITED KINGDOM and intended solely for the named addressee and any may contain secret and confidential information other wise protected under applicable law including unfair Competition. Any unauthorized dissemination, distribution, copying or use of the information contains in this communication is strictly prohibited. If you received this communication in error, Please notify the sender by email or delete immediately.

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Many of the problems we are experiencing as clients of BMW in Saudi Arabia
Unfortunately, a lot of people have not known a real methods or ways to send their complaints about the worst services and inaccurate diagnoses and non-commitments provide the BMW exclusive dealer ( Mohammad Yousuf Naghi Motors)
this dealer have a very bad customer services they do not have real skills for the BMW clients as additions to Lies repeated to meet their commitments as deadline dates and examination is not accurate and do not abide by the deadlines in addition to dealing in an unsatisfactory manner with clients
And the large confidence of BMW in a critical situation by almost Saudi people,
Due to poor management of work and lack of attention, respect, truth to BMW clients as it is well known to a lot of people in Saudi Arabia
The following is my complaint with Mohammad Yousuf Naghi Motors who is the exclusive dealer for BMW cars in Saudi Arabia (Riyadh city).
And my complaints have not been solved since 11/28/2010 till now 1/12 /2011
Iam Hadi from Saudi Arabia, Riyadh, I have a BMW car 'BMW X5 MODLE 2004' (Chs # LU 51333)

In Saudi Arabia, we must deal with the exclusive dealer of BMW in Saudi Arabia called Mohammad Yousuf Naghi Motors
Saudi Arabia accordingly:
This exclusive dealer has a very long time consuming for a process of an inspection or maintenance which exceeds 30 days for a simple inspection and periodic maintenance as I had been informed since I got my car for a simple problem inspection and they told me its better to do it outside because no less than 30 days to accomplish your car maintenance. Because of that:

1. I took my car to another specialized maintenance shop because of the obstacles I had met as usual (long period of time required for car inspection) as BMW dealer (Mohammad Yousuf Naghi Motors) said.
2. Due to poor management of work and lack services, attention to customers BMW dealer (Mohammad Yousuf Naghi Motors) particularly in the maintenance department as it is known to all the Saudi people ((of the reasons for the reluctance of the Saudi citizen to deal with BMW), which prompted me to search for a replacement specialist in maintenance so that I can maintain my car.

3. Referring to what has been mentioned in paragraph (1 & 2):
I had brought My BMW car ((Chs # LU 51333) to a workshop specialized in the maintenance of BMW has found a malfunction in the piece called (AIRSPRING STRUT F) which had been purchased from the BMW dealer (Mohammad Yousuf Naghi Motors) in KSA Riyadh

(AIRSPRING STRUT F 37 11 6 761 444) a copy of item purchase bill is available.

1. The new part (AIRSPRING STRUT F 37 11 6 761 444) found to be defective (defect)) that have been purchased from BMW dealer (Mohammad Yousuf Naghi Motors) in KSA Riyadh)
3. BMW dealer (Mohammad Yousuf Naghi Motors) progress to ensure the validity of new spare parts and to activate the warranty and replace the piece.

3. When I request the return of the defective part because of the imbalance manufacturing, the BMW dealer told my that:
To Take the warranty advantage to exchange defective parts provided by the Auto Parts BMW dealer (Mohammad Yousuf Naghi Motors) in Riyadh - Saudi Arabia) they informed me that:
You shod bring the car to the Naghi shop as a prerequisite to activate the defective parts warranty.


Based on the above mentioned reasons:


4. In 11/28/2010, my car had submitted to the exclusive dealer (Mohammad Yousuf Naghi Motors) maintenance shop a
5. The dealer (Mohammad Yousuf Naghi Motors) informed me that:
The real time to accomplish the car maintenance will be on Sunday, corresponding to 12/12/2010, and be sure you will be able to receive the car by that date (12/12/2010)

6. In (12/12/2010), I went to The dealer workshop(Mohammad Yousuf Naghi Motors) as the promised date to receive my car and unfortunately they informed me that
The inspection and maintenance procedures are still ongoing and will require more time. (Later on: I had discovered that == my car is still outside of the workshop is not checked) === (: he is lying in his information, how can I trust you)) attached a picture of a car while standing outside the workshop.


8. On Monday 12.13.2010 I went to the dealer workshop (Mohammad Yousuf Naghi Motors) they told me that the inspection and maintenance procedures are still ongoing and will require more time.
9. On Tuesday, 14/12/2010, 8:30 am
I received a call from the dealer (Mohammad Yousuf Naghi Motors) to tell me that the car will be getting in the maintenance shop right now and will let you know the problem of the car later.
Real evidence of that the care had not been checked before and it was in the parking as I see later and I have an attached photo for that?

10. On Wednesday, 15/12/2010, the dealer workshop (Mohammad Yousuf Naghi Motors) informed me that the car has not been completed so far.
and another problems being noticed in the car (link HOSE is must be changed) and locally is not available so will be requested from the company BMW in Germany, and delivery will take about 10 days starting from Saturday (12/18/2010).

.

11. On Sunday, 25.12.2010 I went to the BMW dealer workshop (Mohammad Yousuf Naghi Motors)and they told me that the requested part delivery application was sent to BMW in Germany two days ago which meets(21/12/2010) Why?? (Different time than the previous commitment date, ==== see the related paragraph # 10)

12. On the date of 29.12.2010, I went to the BMW dealer workshop (Mohammad Yousuf Naghi Motors) they told me that:
The requested part arrived from Germany and we will complete the installation process this day and because of the proximity of the weekend, your car will be ready to submit to you in 01/01/2011


13. I went to the BMW dealer (Mohammad Yousuf Naghi Motors) on Thursday, 06/01/2011 at 10:00 am and I met the workshop representative Mr. (Walled) who told me the installation completed but the care is still in the workshop and its not ready.
.


14 I telephoned the BMW dealer workshop (Mohammad Yousuf Naghi Motors) on Saturday, 10/01/2011 and they answered me that we will call you afternoon situation but they did not (as usual))
So I went to the BMW dealer (Mohammad Yousuf Naghi Motors) on that day afternoon and they told me that

new problem in the car which is a leak in some hoses, but they could not diagnosis exactly the problem so far and they will perform re-examination process in order to figure out the source of the problem (leakage of oil.) (I could not believe them but shall I do )

15. On Tuesday, 1/11/2011 I was contacted by the BMW dealer (Mohammad Yousuf Naghi Motors) to tell me the following:

Your car Mr. Hadi having a malfunction in the computer and fix a bug (alleged) and to resolved that I shall pay amount of SR 5000 (about $1333)

How? Why? Where is BMW credibility / confidence

I had entered my car to the BMW maintenance shop the BMW dealer (Mohammad Yousuf Naghi Motors) as a company process to activate the defective party warranty procedures in order to replace it
Instead of that the BMW dealer (Mohammad Yousuf Naghi Motors) worked on the manipulation and trickery ways for unknown reasons
Because they used to do same as with many clients ( almost all Saudis people knows about it)

The issue has become (trail and errors) laboratory experiments and what I have met is not related to a degree of professionalism as BMW clients deserved

Hadi Mohammed AlAnzi
96614631111 ext: 12235 or ext: 12276

Saudi Arabia, Riyadh
[email protected] ( my frind email)

Mr.CHINTAMAN THAKUR,

Congratulation to you, it is kind gesture to inform you that your winning prize has been arraign for delivery. Therefore, you are require to make arrangement as regarding the hospitality of our delivery agent who will be responsible for the delivery of your winning prize to you by 24/12/2010.

We have put in place security measures to protect and guild our deliver agent upon arrival of your winning prize in your country. Therefore, you have to make arrangement for the Registration charges of £350 (Three Hundred & Fifty Pounds)(25, 000.00 INR) before the arrival of our delivery agent in your country to enable him make documentation of clearance with the airport authority in your country.

Note Agent MR RALPH LORRIS will be the delivery of your winning prize to your contact address by 24/12/2010. For further correspondent, you are advice to keep all information of winning prize confidential to avoid double claims.

Congratulation and best regard from our management BMW Automobile Company UK London.
DR LARRY SMITH
+447010033498

Dear Sir,

Please confirm me the mail which i received is that mail is true or it is a fraud mail.

the mail which i received is mentioned below,

From BMW Automobile Company UK London.

22 Garden Close, Stamford Lane

Unit6 PE9 2YP London,

United Kingdom.


BMW Premium Selection

Your e-mail address has been randomly selected through e-mail balloting system power by

the internet on this year International Awareness Promotion. You have won 750, 000.00 GBP (Seven Hundred and Fifty Thousand Great British Pounds) and a brand new BMW 5 Series, M Sport Saloon car. Congratulation! Congratulation!! Congratulation!!!


Contact DR PASTOR RICHARD SMITH (fiduciary Manager) for your collection on e-mail: [email protected] +447017043858 with full details entails your particulars immediately.


1. Full Names:

2. Residential Address:

3. Direct Phone No :

4. Fax Number

5. Occupation:

6. Sex:

7. Age:

8. Nationality:

9. Annual Income:

10. Won Before:


This is an online valid E-mail ID Promotion which is done once a year to eradicate poverty

and promote our new product.


Sincerely,

Mrs. Alice Graig

BMW M sport Promotion Team

many lies about winning