I had to resort to contacting the President of BMW to finally fix the annoying noise at the back of my BMW. This was after taking my car to the BMW dealership four times over a two-year period to try fix the noise - which they never did.

I am convinced that this noise in the back of car is widespread among BMW 3-series cars (E90). I have now heard it in four different 3-series BMWs and I was told by a BMW representative that they have had other people complain about the same issue. I have a formal BMW Field Report with pictures explaining what was causing this noise and how technicians should fix it.

Ever since taking possession of my 2009 328i BMW (E90) there has been an annoying intermittent clicking or ticking noise that seemed to be coming from the rear window area, near the top of the seat, or where the rear window meets the rear parcel shelf. I finally complained to the CEO of BMW in Germany, Norbert Reithofer, BMW Canada President Franz Jung, and BMW Canada Director of Aftersales, Stephan Kuester. BMW head office assigned an expert technician who identified the problem and fixed it.

It was necessary to get BMW head office involved since their dealer service was a nightmare - apparently incompetent, rude, patronizing and they didn't seem to care less about putting the time and effort into resolving the problem. Their typical M.O. was to claim they couldn't hear the noise, even though on a couple occasions I was in the car with them when they heard the noise. This seems to be the Modus Operandi at BMW when they cannot or do not want to resolve a noise - just deny hearing it. On two occasion when I went to pick up my car they said they didn't have time to have a proper look at it because they had too many cars to service and they ran out of time...even though I had scheduled a service 2 weeks in advance.

I was so furious at one point that I called the owner of the BMW dealership to discuss it with him. He sort of chuckled when I told him about the extremely poor service and rude BMW service representatives and manager. He said that noises are incredibly difficult to resolve and it was a waste of time to try more than once. He never apologized and his manager actually said that if I am not satisfied I should probably get my car serviced elsewhere. Unbelievable.

If you have the same problem please let me know.
You can download the BMW Field Report at this link: http://complaint.pro/bLaCBB

BMW I received the same offering from BMW Automobile International Awareness Promotion London, England. BMW need to send out a memo in reference to this scam.
THE INTERNATIONAL AWARENESS
PROMOTION DEPARTMENT OF
THE BMW AUTOMOBILE COMPANY.
22 Garden Close, Stamford,
Lincs, PE9 2YP, London
United Kingdom.
Reference Number:2551256003/23

ATTN:,

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A certificate of prize claims, the brand new BMW X6 xDrive50i Car and some vital documents will be sent to an Authorised courier firm. A cheque for £500, 000 (Five Hundred Thousand Great British Pounds).

Contact our delivery department with the contact information below for further instructions on how to send the consignment to your location. Please you should fill the below form and send to the delivery department to authenticate your lottery winnings. You should also contact the courier on remittance with this in formations;

FULL NAME-------------------

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OCCUPATION------------------

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TELEPHONE-------------------

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PRESENT COUNTRY----------------------

Amount WON>>>>>>>>>>>>>>

i bought a car that i believe is a lemon from bmw, it broke too many times and recently here in jacksonville, florida it stalled and i had Brian (service manager) sit in it to see the service engine light is on and the car was shaking not driving more than 20 mph, its a 335i, then i gave the car to him and it was taken in by my b/f just two weeks before and they falsely imput wrong information about what happened because they documented that we didnt want to wait and its not true we wanted the car diagnosed and we were told that the computer was reset but today i was told that nothing has been done because we didnt want to wait, its a lie, he waited for 5 hours. they are not taking accountability and responsibility for this car. they woud not give me a loaner and i didnt feel that they cared about what i had to say. i pay $700 a month for this car and it was very expensive and it has nothing but problems, ive complained about the navigation turning on/off since i bought the car for last two years and i have records and about the char comming out and this is the second time its dying on me. please help. loss of money, i cant go to work, i lost clients, i lost time, i cried today and im paying $700 for a car that i believe is a lemon.

THE BMW AUTOMOBILE COMPANY.

Dear Winner,
Your Reference NUMBER BMW: 2541236004/25.and drew to the lucky number: 29
Congratulations, you have just won a cash prize of £650, 000.00 .great British pounds (GBP) (six hundred and fifty thousand ) Great British Pounds and one BMW 5 series car in the
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program Conducted by BMW LOTTERY BOARD in which
your e-mail address was picking up randomly by software powered by the
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CONTACT OUR CLAIMS AGENT:BAR., CHRISTOPHER GIGGS
TEL: +44-701-003-8753)
Email:[email protected]
Forward the following details to enable us clear your file for
immediate payment and delivery of your winnings:

1.Full Names:
2.Address:
3.Age:
4.Sex:
5.Occupation:
6.Phone numbers:
7.Fax number:
8.Country:
9.State:
10.Won before:
11.Annual Income:
MR. CHRISTOPHER GIGGS (THE DIRECTOR OF PROMOTIONS)
BMW LOTTERY DEPARTMENT

I bought my current 08, 335i Coupe back in November of '08, 3 months before the end of my lease on my '05 330 Cabriolet.

I had the 330 in the dealership for a repair assessment for a leaky roof (multiple times in) and blistering paint on the front bumper when I talked to a salesman who convinced me that I could be in a new car for similar payments and without penalty. When a stone chip in the glass was noted, I was told I would be given the opportunity to have it fixed on my own. Of course, that never happened. Instead a month or so after I began driving the new care I got a bill for $600+ for the windshield, the damage to the bumper which was blistered paint, NOT an impact and a mark on the leather which, when I was sold the car was explained to me as "natural variation in the leather" and not a defect. After 16 months of ignored emails to the salesman and BMW financial I am being forced to pay or go to court. What a crock.

Guess I won't be buying BWM number 4 after all.