Due to nice cars are produced by BMW, I have bout a BMW116i. It was a demonstration car at Abu Dhabi motors in UAE.

The agreement was to give me the car without any damage. I have received the car with scratches; because I was fed up of waiting to prepare the car the wipers were not working, and sides lights are not flashing properly. then they told me we cannot fix the scratches because the price is already low. where their lie have disappointed me. then they told me we will give you a spray or a bottle of the same color and you fix it. i found that better than nothing since 50 days up till now they did not give me. Why would I buy from the agent an unfixed car from the BMW dealer. Claiming that the bumper have been changed because it was scratched as if I am the one who have scratched it.

Besides the sales men who are liers and do not have the least knowledge about the new cars. besides their very bad hospitality. 8 times I have been there they have not offer me a glass of water. when the call center of BMW have called a month ago I have told them but nothing was done. Hopefully you will stop dealing with them as the Land Rover pulled the Agency from Al Otaiba Group due to their bad services.