My story is the same as everyone elses. Order product - receive an email saying product not in stock and forced to take a store credit rather than a refund. Cannot get a hold of anyone and no one responds to emails or phone calls. This is illegal and is a bait and switch.

WHAT EVERYONE NEEDS TO DO IS CALL THE DEPARTMENT OF JUSTICE OF NORTH CAROLINA!!!

I just did and they took my complaint. Apparently only nine other people have taken it to this level. But everyone needs to start doing it.

I was told that since they have been resolving each of the complaints with refunds, the DOJ doesn't think nine complaints is that much so they have been leaving boardparadise alone. I asked why the DOJ doesn't get them to fix the cause of the "problem" (ie. their illegal policy of the store credit bait and switch) rather than the "symptoms" (ie. taking care of each complaint at once and resolving the refund).

Look folks, board paradise doesn't care because obviously this policy is good for their bottom line because very few people take the time to escalate the problem where they will get in trouble.

Everyone needs to call the Department of Justice Consumer Protection line and complain that it is NOT enough to just get each problem resolved individually (which is a small percentage of the problems since most people don't take it to that level), but rather they need to force Boardparadise to change their illegal "store credit" policy for things that are not in stock.

CALL THE DOJ of Norch Carolina and ask why they keep ignoring the fact that Board Paradise operates under a completely illegal store credit p0licy for items not in stock!

Phone number: 919-716-6022