My name is Brenda Young and my daughter works at the Bob Evans store #2025 in Columbia City, Ind.
On Saturday my ONLY brother passed away . Angie
is th GM at that store, and her GAM (Mike Meyer)has refused to help her so she will be able to go to the funeral. The funeral is on Thursday at 11:00am. That is the day she is to work. She is willing to work one of her day off, so she can have just the day of the funeral off. He will not work with her so she can be there to support for me. She even told him that she would come in and work 5:00pm on Thursday after the funeral, and he still refuses to do anything . I think that people that will not help out in a time when family is very inportant isn't much of a person. This is very important for me to have her there, since her brother is able to be there.

I was at Bob Evans on Tuesday 9-15. My meal came to 14.83 but there computer was not working properly so my card was swiped 4 times and low and behold on my bank statement I was charged 3 times for 14.83 and once for 11.83. I have contacted the managers of this store numerous times and they assured me the amounts would be removed but as of this date they were not. I am livid. I think Bob Evans need to revamp their computer system and train their employees on the proper use of this equipment. I will never eat at Bob Evans again. Why is it such a big deal to remove charges when it was not a big deal to charge them to my account.

What does it take to be a manager at Bob Evans. Last evening we were on our way back from down south where there are a lot of Cracker B arrels. We had eaten at several of them and when we got back to Ohio/Wva we decided to eat at Bob Evans because we really enjoy your food. We stopped at #0103 restaurant in Vienna, Wva. We sat for 15 minutes waiting for someone to wait on us then we sat there for another 30 minutes waiting on our food once someone did take our order. We received everything at the same time when we did receive it - rolls, salad, meal, etc. We asked to speak with a manager and when she came to our table we told her how we felt about the service and we weren't the only ones unhappy. There were a couple other tables in the same situation. Jessica was our server. The manager just said well I am sorry I will give you 20% off your bill. This is not the point - why wasn't this server qualified to do the job. She just walked around wasting time = like picking up a cup, picking up a tip and piddling around while customers were getting irritated. When we got up to the register to pay our bill several folks were there complaining about Jessica. When we paid our bill the manager was at the register and even tho she had told us she would take 20% off the bill that wasn't done either . But like I ssaid, this was not the point. This manager really didn't care about her employees or customers.