After a second BOB-O-PEDIC broke down, they refused to honor the warranty.Two in two years, who did BOB pay off to be retailier of the year.Sub grade product, no pride or MORALS in the personal, its a ship without a rudder heading towards the rocks, back to JORDANS or BERNIE AND PHYLS.Fought with customer service for 25 minutes on the phone.When you sat on the mattress you would sink right to the boxspring, for the second time, in two years...do not waste your money, fight back, call your ATTORNEY GENERAL AND B.B.B.