My wife and mother went into Bob's to buy furniture, sales man named Angel Concepcion was very rude to them from beginning to end then the Furniture that was received was damaged spoke with the store manager at that location Vincent Davis very rude and all was said that Bob's has been in business for 18 years and My situation wouldn't put it out of business We the customers put Bob's Furniture in business and we the customers can put him out of business he needs to go back to core values of treating customers right Bob do what you have to do to get it right or you will become a memory in an furniture conversation "Where did you get that furniture", "oh At Bob's but hes out of business now guess he didn't his customers right." "Yup that's right Customers are a core of all business!