Bobs Discount Fruniture

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Category: Home & Garden

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Bobs Discount Fruniture Reviews

Laurey April 26, 2010

No customer respect at all!

Bobs does not care at all about there customers.I bought a bunk bed in the beginning of Feb for my kids.I just got it about a week ago.I couldn't believe how long I had to wait for this bed.When they delivered it a headboard was damaged so I had to wait another week in a half.When they finally assembled the bed they had screws missing and they assembled it wrong.I couldn't believe all the trouble this purchase has brought me horrible.So now I have to wait till the 13th to get the problem fixed.I'm so disappointed.In other stores they would apologize and offer you a discount for inconvenience they've caused you.

OLiG85 April 22, 2010

Horrible customer service

Horrible!!! Don't ever buy from Bobs! Its been 2 months since I bought my sofa and still no due date for delivery. Seriously how long does it take to deliver a sofa! Customer service is horrible!!! When the sofa was first purchased I was told it would take a few weeks and it was never mentioned that it would take beyond a month. You call back to ask why and the receptionist can't even answer any of your questions. Its definitely worth paying a little extra for better customer service elsewhere...really its not worth paying less for a headache.