Body Lean
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1 stars | | (9) |
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Category: Business & Finances
Contact Information United States
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Body Lean Reviews
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mkc1221
June 22, 2010
unauthorized charges, returned and now can't contact them anymore!
STAY AWAY! I agreed to a free trial (just pay 1.99 shipping) of the Body Lean product. Then when I received it I realized it said not for use if pregnant. Well, not knowing when I might become pregnant again, I didn't want to use it till I know I'm done having kids. So, I'm saving it. Also, ordered it for my hubby who wasn't interested in the product. So, I planned to cancel it but was charged after only 10 days (79.95 for both my husband and myself) before the promised 2 wk. trial was even over.
I called and asked if I could return the product and they told me the correct address to return it to and were nice about it. So, I waited an appropriate amount of time to see the refund on my credit card bill and never saw it. I've tried several times to call both numbers I have (the self-help number as well as the number on my credit card and it says both are "temporarily unavailable." What the heck does that mean?!?!
WHAT CAN I DO NOW????? That's a lot of money!!!
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BWT
June 6, 2010
Never authorized any charges
Checked my debit card balance today and noticed a charge of $139.90 with notation of Body Lean St George, no phone number or address, they had no authorization for any chargessince I never ordered to spoke to anyone at all about this product. There was never anything shipped just a unauthorized charge against my card.
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kimdavis220
May 25, 2010
gas certificates
i had a call about my order and was told that i would recieve one hundred dollars worth of gas vouchers as a gift within 24 hours of my call and still have not recieved them .
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bdickenson
April 21, 2010
unapproved charges
I received a phone call offering me a free sample and that I would have to pay the 2.09 for shipping and I gave him my cc #. It has been 2 weeks and I have received the product but have not began taking it. Yesterday my account was going to be negitive 14 dollars because Body Lean charged me $69.00 twice for no reason. I did not give them consent. Now I have to wait for the bank to investigate which takes about 45-90 days. I cant believe I fell for this. The number they gave me puts me on hold forever. If anyone has a number that work I would really appreciate it if they would let me know! Thank you.
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Raymond Crawford
November 30, 2009
taken out unautharized monies
money was taken out of my account and i haven't received any products at all.
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Body Lean
September 3, 2009
Unauthorized Repeated Charges
I got a phone call about this product and they said it was a free trial. All I had to do was pay for shipping. They charged my credit card three times for $69.95 before I even received the product! I had to make several phone calls to get my refunds(which took months!) They kept telling me that I would receive the product but NEVER did! So then I requested a refund for the shipping that I paid and they said they would send me a refund check which never came! So I called my credit card company and disputed the charges and they told me that company was a scam and that they were on CNN last month! I will never make that mistake again!!
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Edith Audu
August 26, 2009
repeatedly charged credit card
I signed up for a trial offer where you just pay for shipping. I was given the option of trying the product, keeping it, and canceling future shipments if I was not satisfied. My intention was not to keep recieving shipments so the day I recieved the trial bottle, I called and closed my account with them. Almost two months later I started seeing charges from them for various amounts. I never recieved any future products from them. The charges, however, were reversed through my credit card and I was given a new account number.
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Gordon
March 12, 2009
Unauthorized billing
I ordered Body Lean from an unsolicited phone call. First mistake.
The product was 'free.' All I had to pay for was S&H. The sales person assured me that there would be no 'automatic charges' for future orders. ($99). Toward the end of the conversation, she let slip that there would be automatic reorders. (Conveniently after she already had my credit card information.) I told her that I didn't want the product any more. She told me she would cancel the auto-ship and not to worry about it. In fact, I would be receiving a call from her supervisor advising me of my right to cancel. No need to worry about it. She already did it. I agreed to keep the first order.
Sure enough, I got a message from the supervisor advising me of the cancellation procedure. I called and, as I expected, no one had canceled the auto-ship as promised. I canceled it and got the cancellation numbers. I tried to cancel the original order, but they told me it had already shipped. I was supposed to get it by 11/1.
By 11/14 the product had not arrived. I called again and was told that there was some sort of glitch, it was fixed, and the product was already shipped so I couldn't cancel. By 11/19 I still had not received the product.
I called on 11/19 and told them I still hadn't received the product. This time the person was honest and told me it HADN'T shipped. I canceled the order and was assured that I would not be charged.
On 11/27 I received my credit card statement and sure enough, I WAS charged.
I called the company on 12/1. After 1/2 an hour on hold, I spoke to the same woman I spoke to on 11/14. She told me the product HAD been shipped and I couldn't cancel. I told her that's what she told me on 11/14. She then 'clarified' and told me that the product had been 'shipped' to their office in Northern California, but not to me. I told her to cancel it since I didn't believe her and she already lied to me once. She got indignant and said she didn't lie to me. (The stuff still hasn't shipped.) She said I couldn't cancel. I told her I would dispute the amount with my credit card company and she said, 'you're going to dispute a $4.87 charge?' (I guess this is what they rely on.) I said 'yes I am.' I asked for the name of her company and she said JC Marketing. Before I could ask for the address, she hung up on me.
I immediately called my credit card company and they were very good about it. They issued me a credit for these charges.
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Irvine
January 6, 2009
Unauthorized billing
I ordered a trial on their product for me and my wife on 10/20/08 and the girl told me that the trial period ran 15 days from that date, 2 weeks I called because I had not you received the product and I canceled any further shipments. Today I received my credit card statement and there are two charger for $69.95 on 11/9/0 and on 11/11/08 and no charge for the original order of $9.90. Today is 11/29/08 and I still have not received the original order which I was told was back ordered and I have been charged 2 times for the full price amount of $69.95 and I am steaming mad that I let this happen.
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