BODY TYPE WELLNESS
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Category: Lifestyle
Contact Information 400 Cleveland St Ste 800, Clearwater, Florida, United States
Phone number: 877-250-6385
bodytypewellness.com
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BODY TYPE WELLNESS Reviews
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John Warner
March 4, 2011
Unauthorised / Illegal Billing
I ordered a FREE TRIAL BOTTLE of Acai Ultimate capsules for a cost of $2.95 Post & Packing only.When checking my Credit Card statement, found I had also been charged $79.95 for the capsules in addition to the p&p.
From: John Warner (LE4 3HU (29)) UK.
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jane goodwin
December 16, 2010
illegal billing
I sent for a FREE sample and got charged $59.95 for something I did not purchase. I have contacted my bank to retrieve the money.
The same thing happened with Better Health for $99 for a sample of Acai berry tablets that I never ordered.
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Ed Manning
November 23, 2010
SCAM - RIP OFF
I ordered a free sample of a product called ACIA, all i had to do was pay $3.95 for shipping. Two days later i found a charge of 169.95 on my checking account that i did not authorize from body type wellness. So far i have got back NOTHING they tell me that there is nothing they can do since I didnt return the product - I NEVER ORDERED ANYTHING - I NEVER RECEIVED ANYTHING. The company is based out of Clearwater FL. IT IS A SCAM - RIP OFF - When I talked to them on the phone I could hardly understand the people. Kia Riley says there is nothing she can do, there is nothing they will do. Bob Wilson says send the product back and they will refund my money - WHAT PRODUCT! Now they say my claim is to old - WHAT - its been open since 48 hours after I ordered the free sample from a diferent company! I have a claim number 1873012JUL10 last time I called they say there is no record of that claim number in the system!!!
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lexinsam05
November 15, 2010
unauthorized charges
I ordered a free trial bottle of Acai Berry and paid $1.95 shipping. there was no fine print saying any extra would be charged unless the trial offer wasn't cancelled before the end of the month, then a montly membership fee would be charged. However, I got a $69.95 charge on my account the same day as the shipping charge was. I plan on talking to their customer service and reporting it as fraud to my bank as well, hopefully they can look into it more detailed. I'm also going to the blog that this product was advertised and posting a fraud comment so other people don't get duped!
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Kerry Hainey
November 11, 2010
Fraud
I placed an order for a free trial offer. The offer stated was a free trial with only postage to pay for. However my bank informed me of an unauthorised amount attempting to come out of my account. I contacted the company and was told i had not ordered a free trial but an offer instead. I know that i did not order an offer. I think this is a scam and have spent hours trying to sort this out with my bank.
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nisha34
October 26, 2010
unautherize purchsae
the company has stole money from my account, my account was overdrawn and i have tried to get a refund, but they have been very unwilling with me i have not receive any help and i am very angry that a company can rip off hard working people please help me.
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Haigler
October 24, 2010
Unauthorized Charges
I ordered a free 30 day trial of a supplement called "REVIVATOX" for $0.97 shipping and handeling. And two days later found not only the $0.97 but also $79.95 charges on my debit card. I have filed fraud charges and hope to recover my money back! BEWARE of this so called "COMPANY" !!!
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Jan713
September 7, 2010
Refund
I ordered a free sample of Acia from the website and it stated that all I had to do was pay the $1.95 shipping and handling cost. I did this the end of June 2010. A few days later I realized that Body Type Wellness did not deduct $1.95 from my bank account. Instead they charged me $169.95. When I received the produt on July 12th I called and got the information to return the product for a full refund. I was given 1/2 of the refund of $84.97 and was told that as soon as the product is returned I would get the balance owed me. I mailed the product back to them the same day and shipped it return receipt. They received my product on 7/15/2010 and it has been a nightmare since. I have called many times since and have talked to several people. I have written down each time I called and their responses. On 7/27/2010 I was told that my return was processed on 7/19/2010 and I would receive my refund within the next 30 days. On 8/12/2010 I called again and was told that the check would be mailed on or before the 19th of August 2010. On 8/24/2010 I called again and was told that the check was mailed and I should have already received it but they could not give me the date of the check and the check number. Was told that they put in a request for investigation and to call back in 1 week. On 8/30/2010 I called and was told that they tried to refund my money electronically but failed. Was given the accounting email address and to submit and email requesting information. I did this the same day and they still have not responded. On 9/7/2010 I called again and was told that my investigation is completed and that I would receive my refund in 1 week from today.
You never get the same customer service representative and they all have a strong accent that you can barely understand them. Each time I call I get a name and time I called. On 8/12/2010 the man said his name was John Anderson but yet you could not understand his English very well!
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Toni Humphrey
August 31, 2010
fraudulent charging
To Whom It May Concern,
The "promotional" offer stated to pay $.95 for "free trial". I ordered this on 6/25/10 and on 6/27/10, to my astonishment there was $169.97 charged to my bank account!!! I called them immediately to get this charge reversed. I talked with "Darlene" on 6/30/10, and she did give me half of the charge credited to my account on 7/6/10, but told me that I would have to "write on the box when I recieved it "REJECTED, RETURN TO SENDER", which I did, in order to get the other half of the $169.97, ONCE they recieved it back. No credit to account as of 8/5/10, talked to "Chris", he said they don't take back products. Then gave me a RETURN MERCHANDISE AUTHORIZATION NUMBER... THE PACKAGE WAS ALREADY SENT TO THEM!!! Called them back, talked to "Rock" and he gave me a 'TRACKING NUMBER" that was on the package they sent out. Called USPS and this was an invalid tracking number, OF COURSE IT WAS!!! I then got ahold of Nataha who gave me a number to the "CUSTOMER SERVICE". Talked to "Beth" who said "Oh yes, that Tampa region is going to be shut down do to the incompentency of the staff and 1we will be sending out a paper check IMMEDIATELY". WELL GUESS WHAT???? NO ONE CAN FIND THE BOX THAT I RETURNED, NOR WILL THEY GIVE ME THE COMPLETE REFUND! I have been calling them since 6/30/10 and still today 8/31/10, no help, they just hang up. I have tried to get a "correct tracking number" to no avail. I WANT MY MONEY BACK YOU SCAM ARTISTS!! I have a call in to Natasha for the LAST time to call me back at 3:15pm CST. If no call back, then I am starting legal actions for my money being out of my account that could have drawn interest. Hope this helps out others that have fallen into this SCAM. I will let you know of my out come with my lawyers and bankers. Here is the tracking number that was given to me that the USPS can NOT seem to find, say it is invalid number!! IMAGINE THAT! 9101936503012213051039, if this is the same number everyone else is getting from them, please send a message to me, so I can hand it over to my attorney.
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roscoe 888
August 23, 2010
unauthorized billing
I didn't order product for $169.95. I ordered for the free trial bottle and was to pay only shipping of $.97 . On June 24, 2010 i was charged $.97. Two days later i was charged $169.95 on my charge card which i did not agree to.Itried contacting company and all i got was the run around and was not aloud to speak to anyone in charge.i talked to my credit card company to have this removed and they said they would investigate the charges. i would like this charge of $169.95 removed from my card.This company is nothing but a fraud and a scam. This company misleads people into thinking they are getting something free they go behind there back and charge them$169.95. I willbe contacting theWest Florida BBB to file a cmplaint against Body Type Wellness on un autharized billing.
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