BOFA
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Category: Business & Finances
Contact Information Arizona, United States
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BOFA Reviews
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Bank of BS
May 17, 2011
Flood Insurance
BofA bought my loan a year ago from the original lender. The original lender clearly stated on the lending documents, "NO FLOOD INSURANCE REQUIRED" but of course 1 year later w/BofA I am in a flood zone and flood insurance is required! They want me to hire the surveyor, contact fema to make the determination, then send the determination back to them. Well BofA should know damn well that FEMA takes 30-60 days to response back but BofA has told me that I have 45 days to get insured or they will automatically TAKE THE MONEY from the escrow account AND FORCE ME TO GET FLOOD INSURANCE THOUGH THEM! I asked for more time but they refused and said THAT IS THE WAY IT IS FOR ALL CUSTOMERS. Naturally, the engineer I spoke to is having a hard time obtaining the info for surveying that I need but it is amazing that BofA has all this info and can make the determination that I am in a flood area...I know one thing for sure, I will be refinancing just to get away from them! BofA IS A SHADY LENDER!!!
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Victor McLean
December 9, 2009
not willing to help
I have a mortgage with BofA and totally wish I did not. My account is current and up to date. However the worldwide financial crises is now affecting my wife and I preventing us from making the payment due for Dec. Our mortgage is $2000 and we have only made half of the payment. My wife has lost income to due a madatory state furlough. I have reached out to BofA asking for help and assistance and have been denied for modification and home retention assistance. Ive even asked for help of any kind for the months of Dec and Jan and was given NO help. BofA is a waste and I truly wish I could move my mortgage. BofA does not care about customers who are current but suddenly experiance finacial difficulties. BofA is the worst
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Robin Ross
November 9, 2009
fees
I think B of A is in cohoots with these loan places that are taking unauthorized withdrawls from consumers accounts. They know this is a scam but they continue to put the fake checks through so they can collect on the NSF fee. Scammers!!!
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Dale Lissner
December 24, 2008
Huge rate increases
Our business as well as personal accounts have been with BofA for over 20 years. We have 2 checking accounts, our Caravan financed by BofA and 5 credit cards with BofA.
We recently received letters which INCREASED the interest on our credit cards an average of 10.99% (now 20.99%). We have not missed a single payment on all obligations (over 1400 payments mailed). Their response was "too much credit and higher limits"
Yet all along the've mailed "dozens of temptors with low rates, etc" which induced the consumer for additional credit and new cards. Then about 2 years ago the banking industry barely passed the NEW anticonsumer BANKRUPTCY LAW which severely restricted the consumer to pull out of a long term nosedive. Now that the Bush administration is about to end the banks "borrow $350 billions" and then flush the American families further down the drain with these 2x increases in interest rates.
The real hooker in numerous hi level telecons with BofA officials is that if we "opt" out of the credit cards we will still get hooked on the balance due at the new rate unless we pay them off. Other banks allow monthly payments in an opt out situation with out the new rate increases, and as expected no further use of their card issued to you.
The bottom line is this insane activity and rationalle by BofA will only further dig themselves into insolvency as the american public will retalialiate with slower and lower payments or cease payment altogether and let the legal system snowball. "you can't get blood out of a turnip"
Mr. and Mrs. Dale Lissner Sherwood Or.
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December 2, 2008
Bad Banking Broke and Cheated me
Bank of America is my mortgage company and they were repeatedly late on my property taxes. The fees are up to almost $250. They delayed payment, they sent a bad check to the accessor and I am left with the bill. I faxed and mailed them repeatedly and they ingore me! This has been going on for well over a year! Also I increased my payments to pay off my home in 20years and they wrote me saying they updated my records but failed to update the maturity date to 20year and left it at 30years. When I wanted to decrease my payments back to the 30years they claimed that my 20year weekly payment was my 30year even though it is $400 over my original escrow agreement. I am frustrated and don't know what to do! Please help!
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