Bombardier Seadoo

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Florida, United States

Bombardier Seadoo Reviews

leaning lesson March 16, 2011
poor customer service
I bought two brand new Seadoo XRT Turbo Jetskis in 2006. I just want to warn everyone how Bombardier operates. First of all they don't tell you that oil changes are $300 each and only they have the ability to do it. They don't tell you about a defective ceramic washer that needs to be replaced after one year that costs $1000 each. They don't tell you that they have a history of defective throttles. My daughter was nearly decapitated when she started our IMMACULATELY MAINTAINED seadoo when the throttle stuck and she went full force in our dock narrowly missing the top of it. I'm going back to Kawasaki. Bombardiar rarely answers phone calls or emails. I sent a letter and finally got a response saying that they wouldn't fix the throttle (cost of $1500) because of "corrosion" yet the mechanic found no evidence of corrosion. They pulled the same tactic with another customer. They sued and had a Seadoo mechanic testify in court that the throttle had corrosion. These jetskis are way over priced for maintenance and because they are in Canada you can't get them to honor any acceptable customer service.

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