I ordered a Whimsiclay Cat figurine through above referenced website/individual on 9/28/2009. I never received the merchandise. I repeatedly emailed the seller, but did not receive a reply. When I tried to lodge a complaint with Bonanzle, the contact portion of esite would not allow me to contact them. I lodged an inquiry/ complaint with PayPal regarding the transaction. After waiting for a reply from the seller, PayPal ruled in my favor & said they would issue a refund. However, when they tried to collect the funds from the seller ; the funds were unavailable in the seller's bank. I finally received a reply from the seller, after PayPal undoubtedly cost her a charge at her bank, and/or pending suspension if her account? She was all apologies & excuses about bad health & surgeries, however after two weeks I still did not receive a refund or the merchandise. I have sent her repeated emails, but no response & of course, still no $ or figurine. I checked her status on Bonanzle, no seller activity since 10/16, but another buyer complaint on 10/23 of no merchandise received. I hope everyone will remember this woman & her email: [email protected] PLEASE don't use BONANZLE, total ripoff site & merchant!!!