Book In Hotels.com
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Category: Travel
Contact Information
Italy
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Book In Hotels.com Reviews
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Frank Mesiano
May 27, 2010
Hotel Reservations
I made a booking for 2 nights stay at the France Hotel in Amsterdam and paid for by credit card, when we arrived we were told that the booking has been cancelled, I made several emails and attempt several phone calls to a number in Turkey (+90 212 415 5610) with no responce, after reading all the other complains I feel that Book In Hotels is commiting froud in a grand scale and must be legaly stopped
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Sbrain
September 4, 2009
Refund
I made a reservation with BOOKIN HOTELS.com at a cost of £142.61 for a stay at the Jurysinn hotel Manchester. I cancelled the booking three days later and recived an email from them saying I would recieve a full refund into my account.
It has now been over 90 days and I have still not received a refund. The customer service I have recieved is appualling. The WORST service ever. I have called and emailed them and get nowhere. They state the refund has been made however it has not and I can prove this. They will not let me speak to a manger and continually ask me to call back next week so they can look into it! I can not tell you how frustrating this is. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. CONMEN!!!
On a positive I made contact with the Jurys inn hotel, manchester who are doing everything they can to assist me in obtaining a refund from this company.. A proffessional company at last!!!
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Maria e Marina
August 28, 2009
fraud
We booked a room at hotel in Brussels on 26th June, the rate was taken on the same day from my credit card, but the hotel didn't get any money and the reservation was cancelled. I wrote a letter of complaint to the contact email address on the website, and I got no answer nor refund.
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