I ordered a hot air popcorn popper and they had the best price. My experience was very similar to the worst ones here, although I did get the product, finally. After 10 days, I contacted them and got that same old story, to wait until 14 days. On the 15th day I contacted them by email and was told they would look into it. I requested tracking info and never got it. After a few more days, I emailed back and threatened to contact my credit card company for a refund, as they charged my card one day after the order (sound familiar?). I got the rudest email repIy I have ever received from a retailer. I responded saying that I was not going to let this go, follow through was going to be a priority for me. Two days later, I received the popcorn popper - it was sent overnight mail from Amazon!
Midway between the time I ordered and received my merchandise, my credit card was compromised. Two items were fraudulently charged on my card. I have no proof that this company was responsible, but the coincidence is very suspicious. This outfit is running a scam, and if you are strong enough you will receive your shipment, but I suspect some people are not following up and either do not get their order and they don't get their money back.