I bought a Bosch Hammer drill from Argos on 19th November 2010 and used it once, the handle on the side of the drill came off. I put it back on as instructed by the bosch instructions that came with the drill and when i used the Hammer drill, the handle went forward and jammed onto the chuck at the top of the drill, this force the drill to twist round and badly twised my arm tearing ligaments and the muscle in my arm, i have been to see a doctor and he has confirmed this and said i was lucky if the drill had gone at a slightly different angle it would have pierced my chest and it could have killed me. I am now having some treatment for the injury.
I took the drill back to Argos in Harlow, Essex where i purchased it, on the 13th December 2010 and gve a mini statement to them, they have since told me that i now need to take this complaint up with you, can you please advise me what needs to be done now.