Bosch
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Category: Home & Garden
Contact Information
111 Corporate Drive, Auburn Hills, Minnesota, United States
Phone number: 877.628.9913
us-appliance.com
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Bosch Reviews
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October 29, 2008
No customer service
This is the worst appliance I have purchased. It does not clean my dishes unless I prewash completely. It does not dry them so I have to wipe everything off before I store the dishes. And it's not even quiet... you would think that since it doesn't do anything it should not make a sound! When I wrote to their office nothing happened. No one returned my letter, no one sent a message that I could adjust this or that... terrible customer service.
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October 29, 2008
Scam and cheating
Had the Bosch Dishwasher unit 1 week - it positively will not dry dishes no matter how much drying solution you put in the thing. Had the unit 2 years and the heating element broke. They wanted $400 to replace it. I'll just go purchase a new and better dishwasher for that price. If you are listening... Never buy a Bosch!!!
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October 29, 2008
Only their service is worse then quality of their products
We have been fighting with the Bosch rep here in Washington for over four months now. We have a Bosch dishwasher that is only two years old and even prewashing will not guarantee that the dishes will come out clean. We have put over three hundred dollars into this machine and still it won't work. You could not give me another one of these dishwashers and the service from Bosch is the only thing worse than the dishwasher. They won't come clean... just like the dishes in a Bosch dishwasher.
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October 2, 2008
Terrible quality products
Don't buy Bosch Nexxt Premium dryer. It doesn't tumble correctly, so my sheets don't get dry. And, the BOSCH technician actually told me to wash my fitted and flat sheet separately... two separate cycles. So I bought an efficient washer and dryer that was supposed to save on energy, and now the company-BOSCH itself--is telling me to run it for two cycles instead of one... all because it is designed with flaws! I think this is unbelievable! I don't know how their appliances get good energy efficient ratings. No thanks! I'll take my Maytag Neptune over Bosch anyday!
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July 15, 2008
No help
Since purchasing a top of the line Bosch Dishwasher I have had to replace the control panel and three drain pumps. I have received absolutely zero help from both Bosch and the store I purchased it from, Appliance Plus located in Murrells Inlet, SC. I have sunk over $300.00 in repairs so far and if I choose to have it repaired once again it will cost another $150.00. I think my only solution will be to purchase another brand. Take my advice and stay away from any Bosch Appliance as they are not as good as the claim and they do not stand behind their products.
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June 9, 2008
Dishwasher started on fire
Our 4-5 year old Bosch dishwasher caught on fire. Two smoke alarms started chirping about the same time. Going into the kitchen I found foot high flames coming from the selector buttons. I put the fire out myself and other than the dishwasher having a hole the size of a baseball burnt in the door, the counter had a little charring on its underside. If we'd not been home, the house would have burned down. Thank God, we had smoke alarms that alerted us to the problem. Who'd of thought a dishwasher catching on fire? Be careful when you run these things.
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May 30, 2008
Drier problem
I purchased Bosch because I wanted something of high quality and efficiency. Why doesn't the inside vent on the drier come out for cleaning? I'm not talking about the standard removable lint filter but the vent inside that intakes the lint. It's always full and a vacuum hose nor hand can fit inside to clean it out! Some simple screws or pop out clips would solve this problem. I was going to purchase a Bosch dishwasher but am now afraid of what I will find out after using it. I payed more money for Bosch compared to other brands expecting exceptional quality. Now I am reconsidering purchasing other appliances. What can I do about my drier lint problem?
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May 20, 2008
Dishwasher - SHU 5300
Our Bosch dishwasher was purchased by the previous homeowner only three years ago. It has messed up now. It takes hours to complete the cycle and obviously isn't working correctly. I checked and this seems to be a very common problem with this particular model. I have talked to the customer service people at Bosch and they will only pay for a new circuit board - not labor. I can buy a new dishwasher for what we would spend in labor on a dishwasher that is obviously defective.
A company making high end products such as this should stand behind the products. When a large number of people have the exact same problem with the same model, obviously there is a problem with that model. Bosch should correct the problem at their expense.
Companies producing cheaper models stand behind their products better than Bosch.
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April 17, 2008
Their collect and return repair centre doesn't return your goods
We have, or should I say had, a Bosch GSA900E sabre saw. It was approx 6 months old when it developed a fault and wouldn't work.
We called the Bosch Repair Centre, who promises a swift and competent service, our experience proves it is anything but. They collected the broken saw from us, taking it away to fix it.
After approx 5 weeks we had heard nothing and they hadn't returned our saw, so we contacted them. After a while on the phone they advised us that they had redelivered our saw approximately 2 weeks earlier.
After a few more calls to them, and subsequent emails, we explained that we hadn't received it, but they produced a signed POD (delivery docket) signed by someone we had never heard of... they stated that "as this has been signed for there is no further action we can take."
The POD did have our correct name and address on the docket, however the name signed on it is no-one we know and certainly is not the name on the docket.
Use their "collect and return" service centre at your peril, they will collect, but who they return to seems to be a guess.
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February 21, 2008
Pathetic Nokia
I always buy NOKIA mobile because of its brand name and I was also happy with it.
But now on November 2007, I bought Nokia mobile (model: 6085). It worked fine only for one month and started with its problems. LOUD SPEAKER was not working. As NOKIA care is 14 Kilometers away from my place, I delayed for about 20 days. I went to NOKIA CARE center (Sampige Road, malleshwaram, BANGALORE) on Jan 4th 2008 for repair. They asked me to take back my mobile on Jan 7th 2008. I went on the same day and checked whether all the functionalities were working fine.
The repair done by NOKIA in turn added some other problem. The VIBRATION was not switching Off even when vibration is off. Hence couldn't listen to music. I checked this on the same day and informed the NOKIA CARE of this problem.
They took the mobile back and asked me to wait for some time. I waited for two hours.
After that NOKIA CARE made my mobile in such a condition which shocked me. Mobile itself was not switching ON.
NOKIA CARE spoiled my mobile completely. Then NOKIA CARE informed me that they have to send my mobile to head office as my mobile was not
working completely and it may take one or two weeks.
After two weeks I called NOKIA CARE and I got no response from them. They hanged the phone. Then I called NOKIAESCALATIONS for the status of my mobile. They gave me some identification number and asked me to call them back with that identification number after two days, then they would inform me of the status of my mobile. After two days I called NOKIA ESCALATIONS. They said that my mobile is not repairable and I will be getting replacement cell on Feb 5th 2008. I wanted to confirm this with the NOKIA CARE. So called NOKIA CARE, But they said my mobile is ready after repair and can take. But NOKIA ESCALATIONS said that my mobile cannot be
repairable. so I got confused and called NOKIA ESCALATIONS and said what NOKIA CARE had informed me. But NOKIA ESCALATIONS asked me not to bother what NOKIA CARE is telling and asked me to just go to NOKIA CARE on Feb 5th 2008 and collect the replacement and added that if you face any problem just inform us immediately from there itself and we will take care.
On Feb 5th 2008 I left my office early and reached NOKIA CARE which is 14km
away. When I reached there They informed me to come on the next day as they don't have my mobile. I got frustrated and informed to NOKIA ESCALATIONS and they said the date the gave will not be exact and there my be some delays. I asked them this they would have informed me before itself and even on the Feb 5th afternoon when I called they did not inform me and in turn asked me to collect my mobile the same day itself.
I called NOKIA CARE on Feb 8th 2008 evening and no response. I went to NOKIA CARE on Feb 9th 2008 and blasted them, then they came out with the replacement which NOKIA has given me. The replace what NOKIA has given is some OLD BROKEN MOBILE (model:5200). I did not accept it and I asked them to give my mobile back in working condition. NOKIA CARE said that it is not possible as it not repairable and I have to accept different model. I did not accept the broken old mobile, as my mobile was brand new and I used it for only a month. Then NOKIA CARE said they will give new mobile(model 5200) next week which is of not my interest. I did not like that model and I was forced to accept it, as Icouldn't stay with out mobile any long.
On Feb 16th 2008 I reached NOKIA CARE to collect the mobile. They again gave me old mobile, but told me that it is new one. No other go, so I accepted it. That day night I found the mobile the NOKIA CARE has given me has no LIGHT for the KEYPAD. I cannot even type numbers in the dark. Again the problem. NOKIA CARE gave me old mobile. When I informed them they said they will repair that mobile...
MY BRAND NEW MOBILE IS NO MORE AND NOKIA PROVIDED ME WITH OLD MOBILE WHICH HAS SO MANY PROBLEMS AGAIN....NOW I AM FRUSTRATED AS I REMAINED WITH OUT MOBILE FOR TWO MONTHS
AND BOUGHT NEW SONY ERICSSON MOBILE AND HAPPY WITH IT...
EVEN TODAY NOKIA IS NOT READY TO GIVE ME A MOBILE WITH WORKING CONDITION.
NOKIA WHICH WAS CONNECTING PEOPLE PREVIOUSLY IS NOW DISCONNECTING PEOPLE.
HOPE ATLEAST AFTER READING THIS NOKIA MAY PROVIDE ME WITH MOBILE WHICH IS IN WORKING CONDITION WITH NO PROBLEMS..
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